Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room_Dinner Included _, Non Smoking, Mountain View 2F, C/O 9am, Open-air bath, Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Rental Kimono
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Rental Kimono
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F - Dinner Included, C/O 9am, Open-air bath, Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, C/O 9 am, Open-air bath, Private Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Rental Kimono
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins
Room with view
213 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am
Room with view
215 square feet
4 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Ryokan with free valet parking, in the vicinity of Odawara Castle

Popular property highlights

Free valet parking
Free WiFi
Multilingual staff
Concierge services

A stay at Hakone Airu places you in the heart of Hakone, within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. This ryokan is 5.5 mi (8.8 km) from Hakone Gora Park and 5.7 mi (9.2 km) from Hakone Kowakien Yunessun.

Make yourself at home in one of the 15 guestrooms featuring refrigerators and minibars. Rooms have private furnished balconies. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.

Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 1 kilometers.

Grab dinner at private dining, a restaurant that specializes in Japanese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Guests may use a bus station shuttle for a surcharge, and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hakone Airu features hot springs. Dining options at the ryokan include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly ryokan also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an area shuttle within 1 kilometers and a bus station shuttle. Complimentary uncovered self parking and uncovered valet parking are available on site.

Hakone Airu has designated areas for smoking.

  • Couples/private dining
  • Designated smoking areas (fines apply)
  • Designer stores on site
  • Elevator
  • Number of bars/lounges - 1
  • Front desk (limited hours)
  • Uncovered parking
  • Uncovered parking
  • Free self parking
  • Free WiFi
  • Free valet parking
  • Uncovered parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Bus station shuttle (surcharge)
  • Tea service
  • Kaiseki meal
  • Total number of rooms - 15
  • Number of floors - 4
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Free long-term parking , Free self parking , Free valet parking

Room Amenities

Hakone Airu offers 15 accommodations with DVD players and minibars. Rooms open to furnished balconies. Beds feature down comforters. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Bidet
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Digital TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • TV size: 55
  • TV size measurement: inch
  • Furnished balcony
  • Spring water bathtub
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Number of beds 4
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Children's dinnerware
  • Baby bath
  • Free extra futon
  • Tatami (woven mat) floors
  • Geta (wooden sandals)
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Private dining - This diner specializes in Japanese cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 hot springs open between 3:00 PM and 9:00 AM.

  • Tattoo restrictions disclaimer
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Massages
  • Yukata (Japanese robe)
  • Number of hot springs - 2

Hotel Policies

Check-in

Check-in time ends at 6:30 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Car not required

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

Smoke detector

UnionPay

Front desk opens daily at 7:00 AM

Front desk closes daily at 9:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Cash deposit required

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: JPY 3300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hakone Airu Inn
  • Hakone Airu Ryokan
  • Hakone Airu Hakone
  • Hakone Airu Ryokan Hakone

We should mention

Hot springs access available from 3:00 PM to 9:00 AM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is not required for transportation to and from this property.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Sorry, we seem to have had an issue loading our review content. Try again?