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Room type Options Nightly price Book
Comfort Suite, Non Smoking, Mountain View
Room with view
624 square feet
2 Large Twin Beds and 1 Twin Futon
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Luxury Suite, Non Smoking, Mountain View
Room with view
1238 square feet
2 Large Twin Beds and 4 Twin Futons
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Standard Suite, Non Smoking, Mountain View
Room with view
915 square feet
2 Large Twin Beds and 3 Twin Futons
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Family Suite, Non Smoking, Mountain View
Room with view
1055 square feet
2 Large Twin Beds and 4 Twin Futons
Room sleeps 6 guests
(up to 3 children)
Select dates to see price
Premier Suite, Non Smoking, Mountain View
Room with view
1076 square feet
2 Large Twin Beds and 3 Twin Futons
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Classic Suite, Non Smoking, Mountain View
Room with view
646 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Room, Non Smoking, Mountain View
Room with view
743 square feet
2 Large Twin Beds and 1 Twin Futon
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Guesthouse with free valet parking, a quick walk to Hakone Gora Park

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Smoke-free property
24-hour front desk

Located in Hakone (Gora), Gen Hakone Gora is within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. This guesthouse is 1 mi (1.7 km) from Hakone Open Air Museum and 1.3 mi (2 km) from Ōwakudani.

Treat yourself to a stay in one of the 18 guestrooms, featuring outdoor private spa tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Treat yourself with massages and body treatments. This guesthouse also features complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Gen Hakone Gora features spa services, concierge services, and a front-desk safe. Wireless Internet access is complimentary. Complimentary uncovered self parking and covered valet parking are available on site. A total renovation of this property was completed in August 2022.

Gen Hakone Gora is a smoke-free property.

  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Elevator
  • Concierge services
  • 24-hour front desk
  • Hosted evening meal
  • Uncovered parking
  • Covered parking
  • Total number of rooms - 18
  • Free self parking
  • Number of floors - 5
  • Free WiFi
  • Number of buildings/towers - 1
  • Free valet parking
  • Smoke-free property

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas:

Languages Spoken

  • English
  • Japanese

Parking

Free self parking , Free valet parking

Room Amenities

Gen Hakone Gora offers 18 accommodations with outdoor private spa tubs and tablet computers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with satellite channels, Netflix, and smart speakers. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, designer toiletries, and toilets with an electronic bidet. This Hakone guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Wireless internet access
  • In-room massage available
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • TV size: 55
  • TV size measurement: inch
  • Rainfall showerhead
  • Private hot tub
  • Spring water bathtub
  • Tablet computer
  • In-room climate control (heating)
  • Electric kettle
  • Bedsheets provided
  • In-room dining only
  • Netflix
  • Toilet with electronic bidet
  • Number of beds 4
  • Hulu
  • Streaming services
  • Mini-fridge
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Private hot tub (outdoor)
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Smart speaker
  • WiFi speed 25+ Mbps

Where to Eat

A hosted evening meal is available for a surcharge daily.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. Public bath/onsen services include a yukata (Japanese robe).

  • Body treatments
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)

We have included all charges provided to us by the property.

Hotel Names

  • Gen Hakone Gora Hakone
  • Gen Hakone Gora Guesthouse
  • Gen Hakone Gora Guesthouse Hakone

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Set meals are served in guestrooms only (no menus or public dining).

Cashless payment methods are available for all transactions.

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