This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
For more details, please contact the property using the information on the booking confirmation
Cruise registration must be completed 1 day in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
Please be advised that this property is a cruise ship and not a standard hotel.
Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.