E-Coffee Trung Nguyên Marina Hotel - 11 min drive
About this property
Alisa Premier Cruise
Bayside cruise ship with a full-service spa and free breakfast
Alisa Premier Cruise offers 23 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas and include desks. A pillow menu is available. Smart televisions come with digital channels and first-run movies.
Bathrooms include showers, bathrobes, slippers, and bidets. This Ha Long cruise ship provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the cruise ship's full-service spa, Alisa Premier Cruise Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath. The spa is open daily.
Make yourself at home in one of the 23 air-conditioned rooms featuring DVD players and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. This cruise ship also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 180 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the cruise ship's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 8:30 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Ha Long? This cruise ship has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 8:30 AM.
Alisa Premier Cruise has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 180 km
Limo/town car service
Food and drink
Free buffet breakfast available daily 7:00 AM to 8:30 AM
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Fitness classes
Full-service spa
TV in common areas
Yoga classes
Family friendly
DVD player
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
538 square feet of conference space
Business center
Computer station
Meeting room
Outdoors
Barbecue grill
Dock
On the bay
Outdoor furniture
Rooftop terrace
Full-service spa
Deep-tissue massages
Hot stone massages
Mud bath
Spa open daily
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
4 floors
Banquet hall
Built in 2017
Designated smoking areas (fines apply)
Fireplace in lobby
Mosquito nets
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
DVD player
First-run movies
Smart TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Electrical adapters
Laptop workspace
Safe
Separate sitting area
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 11 AM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Eve (24 December) Gala Dinner per adult: VND 840000
Gala Dinner on 24 January per adult: VND 840000
Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: VND 2200000 per vehicle
Rollaway beds are available for an additional fee
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Property is also known as
Alisa Premier Cruise Halong
Alisa Premier Halong
Alisa Premier Cruise Ha Long
Alisa Premier Ha Long
Cruise Alisa Premier Cruise Ha Long
Ha Long Alisa Premier Cruise Cruise
Alisa Premier
Cruise Alisa Premier Cruise
Alisa Premier Cruise Cruise
Alisa Premier Cruise Ha Long
Alisa Premier Cruise Cruise Ha Long
Alisa Premier Cruise Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I did the 1 night cruise and the whole experience was excellent. The administration (Anna) was very friendly and efficient and the logistics for the shuttle were clear. Once on board, the staff were very kind and attentive, the cabin was comfortable and the food was delicious. I enjoyed the excursions, particularly the caves and hiking. Would recommend to others. 5/5
John and his crew were very warm and welcoming. They made sure we had a good time and enjoyed our time out on Ha Long Bay. Our activities guide, Thuy, was great. She took the group on the two island excursions off the boat.
The food onboard was delicious. We got a room with a balcony. Very relaxing as we enjoyed the view.
The shuttle came to my accommodation in Hanoi and was comfy enough. The activities were fun: taichi, making spring rolls, kayaking, and climbing up the cliff with a bit of beaching. The foods were all good. Plus, our guide was Robert and he guided well talking about vietnamese food, culture and stuff. He made the friendly atmosphere during the journey with a big smile all the time.
Comfortable trip to Halong Bay on a ship in good modern condition. Staff was friendly all around and food was of good quality.
Unfortunately you only find out your cabin at boarding, as engine room noise various significantly depending on cabin location, e.g. lower deck. Luckily the engines are switched off at night when the ship is at anchor close to TiTop Island. The schedule is relatively tight but all excursions were worthwhile and should not be missed.
Booking a 2nd night makes little sense as one only repeats the same course as on day one, but so far there seem to be no dedicated 2-night cruises. Overall the service and quality of the cruise reflect the relatively higher price, but it is worth it.
Daniel
Stayed 1 night in Dec 2019
8/10 Good
Verified traveler
Traveled with family
Dec 26, 2019
Liked: Staff & service
3 star experience
The boat seemed a bit run down. We went on the Premier cruise but we saw another Alisa boat which looked newer (from the outside anyway). There was a leek in the bathroom, the spa bath was very small, toilet seat was wobbly, bed was too hard. But it had all the essentials albeit, quite basic. The activities were good and so was the food! Main thing was kids enjoyed themselves
Alisa premier is an excellent small cruise with friendly staff and clean and beautiful rooms. My only regret is that I booked it for one night. Going back with some good memories
Love this cruise. We had a cabin with a private balcony. It was very clean and comfortable. The bathroom was surprisingly big. Love the expedition to the cave. Nancy was very helpful in getting us transportation to and from our hotel to the cruise ship and Robert, our guide, was also very good.
We had a great time on the Alisa premier boat! Everything is clean, staff is very attentive, and you can tel it is one of the nicer boats on the water that doesn’t break the bank. I recommend this cruise, especially for couples and those not looking for a party boat. Nancy was great with helping us get everything figured out and assuring that we would get to the boat on time. Everything went very smoothly
We loved this cruise. The room was small but very comfortable. Lunch, dinner and breakfast were all delicious. The staff was lovely and did all they could to enhance our experience. When we mentioned that we did not want to eat uncooked vegetables the kitchen staff made us a special plate of cooked vegetables. We especially enjoyed the activities and our tour guide. We went to a wonderful cave, a pearl farm and an incredible beach. Thank you Alisa Premier Cruise!
The trip was very good and enjoyable. We booked for a 2D1N trip for Halong Bay. The assistance from NANCY was very helpful. The view from the room was excellent. The bath was superb with jacuzzi and bathtub. The crew on board did their best and we were impressed. The only thing I would suggest is to lower their transfer cost. At present, it is 35USD, which I believe can be 20~25USD. I would recommend them to anyone wishing to visit Halong Bay soon.
I loved our stay. The staff were so friendly. Nancy was so helpful - she helped us organise our transfers and made sure everything went through smoothly. I was stuck in hong kong due to airport strikes however Nancy was texting me with her concerns and was very kind.
we loved the room and the views were amazing.
the food was incredible - i packed my own food just incase the food was not good however I need not have bothered.
the staff are so friendly.
i loved our tour guide Nancy! she was so funny and knowledgable. the caves were incredible.
i would 100% recommend.
Nice people
Nice trip
Enjoyed good experience with others.
Jason
Stayed 1 night in Jun 2019
4/10 Poor
Jc
Traveled with family
Apr 27, 2019
Disliked: Staff & service, amenities
We bought the round trip transportation hanoi-halong. The bus pick us up 40 mins later than promised. Took 4 hrs to get to the pier, it's only about 110 km. They forced us to stop at a ripoff shopping place for 30 mins both way. The ac on the bus is not effective,it's hot as hell. After we finished the cruise,we had to wait one and half hours for the bus. We were on the two day tour. The 2nd day basically has one hour of tour time where we when to an island where you can hike to the top to take some pictures. There is a little beach,but the water in the whole halong bay don't look inviting to me and looks dirty from all these pollution. I don't think this trip is worth it. The scenery in halong is way over rated. I would not recommend anyone to go.