Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Red Level Master Suite 2 Bedrooms Resort View
1249 square feet
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 3 children)
Select dates to see price
Other room types
Red Level Master Suite 2 Bedrooms Ocean View
Room with view
1249 square feet
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 3 children)
Select dates to see price
Deluxe Room
517 square feet
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Family Room
533.7 square feet
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room, Partial Ocean View
Room with view
517 square feet
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room (Front Sea View 2+2)
Room with view
517 square feet
1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite (2+1)
732 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite
732 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Red Level Suite Ocean View
Room with view
732 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Red Level Suite Ocean View
Room with view
732 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room (2+1)
516 square feet
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room Partial Sea View (2+1)
Room with view
517 square feet
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room (Front Sea View 2+1)
Room with view
517 square feet
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Red Level Suite Ocean View (2+2)
Room with view
732 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Family Room (2+2)
533.7 square feet
1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room (2+2)
516 square feet
1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Two Bedroom Master Suite
1248 square feet
1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Suite (2+2)
732 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Deluxe Room (Front Sea View)
Room with view
517 square feet
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room Partial Sea View (2+2)
Room with view
517 square feet
1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Make yourself at home in one of the 604 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Pangea Food Market, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guia de Isora? This resort has 12917 square feet (1200 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Gran Melia Palacio de Isora are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • Premium alcoholic beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Pilates
  • Yoga

Entertainment

  • Onsite live performances

Not included

  • Tennis
  • Childcare
  • Spa/beauty facilities and services

  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Basic alcoholic beverages included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Premium or imported alcoholic beverages included
  • Kids club included
  • Fitness facilities included
  • All meals included
  • Volleyball included
  • Childcare not included
  • Surcharge for bottled wine
  • Minibar (only non-alcoholic beverages included)
  • Spa/beauty facilities and services not included
  • Onsite live performances included
  • Tennis not included

Hotel Amenities

Some rates at Gran Melia Palacio de Isora are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Gran Melia Palacio de Isora you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Mediterranean resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite parking is available (surcharge), along with a car charging station.

Gran Melia Palacio de Isora is a smoke-free property.

  • Walkway to water
  • Waterslide
  • Children's games
  • Number of outdoor pools - 3
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Food and water bowls
  • Padel court on site
  • Outdoor padel courts - 3
  • Conference space size (meters) - 1200
  • Number of meeting rooms - 15
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 604
  • No accessible shuttle
  • Number of floors - 5
  • Number of buildings/towers - 4
  • Lifeguard on site
  • Tennis on site
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Full-service spa
  • Number of beach bars - 1
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2008
  • Pool cabanas (surcharge)
  • Electric car charging station
  • Beach sun loungers
  • Nature reserve
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 9
  • Conference space size (feet) - 12917
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian

Parking

Self parking (surcharge)

Room Amenities

Gran Melia Palacio de Isora offers 604 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Guia de Isora resort provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Premium bedding
  • High-speed internet access
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size: 32
  • TV size measurement: inch
  • Pets allowed
  • Furnished balcony or patio
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Recycling
  • Wardrobe or closet
  • Tile flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Pangea Food Market - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Nami Asian Bistro - This restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

L´Olio Trattoria & Pizza - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Agave - This poolside theme restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Oasis Mediterranean - This poolside restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Archery on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 80 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property uses a grey water recycling system.

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Pets cannot be left unattended

Debit cards

Online penalty collection

Credit card and matching ID required at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gran Melia Palacio
  • Gran Melia Palacio Hotel
  • Gran Melia Palacio Hotel Isora
  • Gran Melia Palacio Isora
  • Gran Melia Guia De Isora
  • Gran Melia Palacio De Isora Hotel Alcala
  • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
  • Palacio De Isora Gran Melia
  • Gran Meliá Palacio Isora Hotel Guia de Isora
  • Gran Meliá Palacio Isora Hotel
  • Gran Meliá Palacio Isora Guia de Isora
  • Gran Meliá Palacio Isora
  • RedLevel At Gran Melia Palacio De Isora Guia Tenerife
  • Gran Melia Palacio de Isora
  • Gran Meliá Palacio Isora Resort Guia de Isora
  • Gran Meliá Palacio Isora Resort
  • Gran Meliá Palacio de Isora
  • Gran Melia Palacio de Isora Resort
  • Gran Melia Palacio de Isora Guia de Isora
  • Gran Melia Palacio de Isora Resort Guia de Isora

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
Sorry, we seem to have had an issue loading our review content. Try again?