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Hotel Palace Guayaquil

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palace Guayaquil

Lobby
Front of property
32-inch LCD TV with digital channels, TV
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • San Francisco Square
    2 min walk
  • Malecon 2000
    3 min walk
  • Centennial Park
    8 min walk
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    9 min drive

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite Junior

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite Junior

  • Sleeps 3
  • 1 King Bed(s)

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Single Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room Standard

  • Sleeps 1
  • 1 Full Bed(s)

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • Sleeps 2
  • 2 Queen Bed(s)
Exterior
Grand Hotel Guayaquil, Ascend Hotel Collection
Pool
Breakfast included
Spa
Kids pool
4.6 out of 5, Wonderful, (804)
The price is $85
per night
$95 total
Dec 5 - Dec 6
Grand Hotel Guayaquil, Ascend Hotel Collection

About the neighborhood

Guayaquil

With a stay at Hotel Palace Guayaquil, you'll be centrally located in Guayaquil, within a 10-minute drive of U.S. Consulate General and Seminario Park. .This hotel is 0.2 mi (0.3 km) from Nahim Isaias Museum and 0.2 mi (0.3 km) from Municipal Museum of Guayaquil.

What's nearby

  • San Francisco Square - 2 min walk - 0.2 miles
  • Malecon 2000 - 3 min walk - 0.2 miles
  • Santa Ana Hill - 4 min drive - 1.3 miles
  • San Marino Mall - 6 min drive - 2.8 miles
  • U.S. Consulate General - 10 min drive - 4.4 miles

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive

Restaurants

  • ‪Wendy's 9 de Octubre - ‬3 min walk
  • ‪Pasteles & Compañía - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Le Croissant - ‬3 min walk

About this property

Hotel Palace Guayaquil

Guayaquil hotel in Downtown Guayaquil with a fitness center and a 24-hour business center
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 95 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a ballroom. Guests can catch a ride on the shuttle (surcharge), which operates within 5.00 km.
Stop by the hotel's restaurant, Palace Restaurante, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Guayaquil? This hotel has 1722 square feet (160 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Palace Restaurante - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,722 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Reviews

9.2

Wonderful

Rating 10 - Excellent. 543 out of 847 reviews" "
Rating 8 - Good. 243 out of 847 reviews" "
Rating 6 - Okay. 42 out of 847 reviews" "
Rating 4 - Poor. 10 out of 847 reviews" "
Rating 2 - Terrible. 9 out of 847 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 7 nights in Aug 2024

8/10 Good

ines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2024

6/10 Okay

Ed

Liked: Cleanliness
Disliked: Amenities
There are very good reasons why nobody visits this country. Worst nightmare
Stayed 2 nights in Jul 2024

10/10 Excellent

ANDYI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar E

Center the city easy access ti everywhere Close to the malecon
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying in Hotel Palace for years and always come back. Rooms are clean and spacious, breakfast is included and is very good!! Hotel is very central to many things downtown, location is great! The staff is VERY NICE, I assure you that you will not find better and nicer staff anywhere else! Christian in reception is the BEST! You will feel at home at this hotel!
Stayed 3 nights in May 2024

8/10 Good

James G

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Staff very attentive and professional. I would stay there again.
Stayed 9 nights in May 2024

10/10 Excellent

Mara, North Miami Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and i loved their services. They are unique because you feel at home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bethany

I don’t want to review this property
Stayed 1 night in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Really good hotel. Staff are brilliant
Stayed 2 nights in Apr 2024

8/10 Good

Yomaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estadía en el hotel fue de 16 días, todo fue muy bueno, la limpieza, todos los empleados fueron muy amables, la comida tanto del hotel como la del área es muy buena, la cama son bien cómodas, servicio en recepción muy bueno. Lo que no me gustó fue que la caja de seguridad la tienen en recepción y es muy inconveniente.
Stayed 15 nights in Feb 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

DEVRON, Mount Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
It was an old hotel but renovated . They need larger and smart TV's. The gym was just a treadmill, elliptical and a total body machine. Didn't get, my free upgrade. It's downtown so the neighborhood is not the safest at night but the staff are amazing. The hotel smelt great. Tips for coffee makers to be placed in rooms and for cookies to be included at the coffee station downstairs...oh and have tea as an option there as well.
Stayed 7 nights in Apr 2024

10/10 Excellent

Nanssy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 6 nights in Mar 2024

8/10 Good

Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need more tv channels in English. Brochures for places to visit. Everyone was really nice and friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home comfort in downtown Guayaquil
Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.
Simon Boliver park two blocks away
Stayed 1 night in Feb 2024

10/10 Excellent

Nanssy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive service
Stayed 3 nights in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff members
From check-in to check-out the staff members were friendly and informative all the time. The location is good if you want to inmerse yourself into the downtown area. We have a great time in Guayaquil and its surroundings.
Stayed 3 nights in Feb 2024

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Clean, nice room. Very helpful staff. I would stay there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

MARIBEL, laredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is nice clean has AC good shower good area central to everything..
Stayed 4 nights in Jan 2024