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Hotel Biltmore Guatemala

3.5 star property

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Reception
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Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$110
$90 nightly
$110 total
Total with taxes and fees
Mar 6 - Mar 7

Explore the area

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15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, La Aurora Zoo
    ‪13 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Double Deluxe

Down comforters, in-room safe, desk, laptop workspace

Double Deluxe

9.8 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

Double Deluxe Garden View | Down comforters, in-room safe, desk, laptop workspace

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | Down comforters, in-room safe, desk, laptop workspace

King Deluxe

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, laptop workspace

Junior Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down comforters, in-room safe, desk, laptop workspace

King Deluxe, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is $108
Mar 9 - Mar 10
Total with taxes and fees
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About the neighborhood

Guatemala City

Located in Guatemala City (Zona 10), Hotel Biltmore Guatemala is within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco. .This hotel is 1 mi (1.6 km) from Embassy of Canada and 1.2 mi (2 km) from Oakland Mall.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 miles
  • Avenida Las Américas - 3 min walk - 0.2 miles
  • Plaza Fontabella Shopping Center - 6 min walk - 0.4 miles
  • La Aurora Zoo - 13 min walk - 0.7 miles
  • Oakland Mall - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪The Box Lounge - ‬2 min walk
  • ‪Hooters - ‬3 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪&Cafe plaza obelisco - ‬3 min walk
  • ‪Monoloco - ‬4 min walk

About this property

Hotel Biltmore Guatemala

Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 116 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.75 for adults and USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1007 reviews
Rating 8 - Good. 171 out of 1007 reviews
Rating 6 - Okay. 41 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Clean room that had everything we needed!
Stayed 1 night in Nov 2025

10/10 Excellent

CRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo perfecto, localizacion, limpieza, habitación y baños bien amplios , desayuno A+ y el servicio al cliente ESPECTACULAR!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Tara

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was always neat and the staff was always willing to help. The only bad thing is the variety on breakfast but not a deal breaker.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adriana

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio personal muy amable.
Stayed 1 night in Nov 2025

10/10 Excellent

Víctor

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Gianfranco

Traveled with family
Liked: Cleanliness
Very clean, good room size, excellent location, connected to the Camino Real hotel, friendly staff always available to help.
Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A great option to stay in Guatemala City
Stayed 1 night in Nov 2025

10/10 Excellent

Karina

Stayed 1 night in Nov 2025

10/10 Excellent

Nelson, Framingham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good amenities, great staff and close to the airport.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent would stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Irena

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, luxurious bedding, extra clean, fantastic breakfast. Overall 10+
Stayed 1 night in Nov 2025

2/10 Terrible

Delia Consuelo

Stayed 1 night in Nov 2025

10/10 Excellent

Geomara

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
This will be my go-to hotel in Guatemala City. It’s modern, convenient, comfortable, stylish, offers great room service, amazing quality of food for both room service and breakfast buffet as well as air conditioning!!!
The Westin Burger with side salad
The Brownie
Bathroom is not large but very comfortable and well designed
Spacious room with comfy beds and the best part is the large console for luggage and travel items
Stayed 2 nights in Nov 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
Cost benefit
Stayed 1 night in Oct 2025

10/10 Excellent

William Rolando, Springfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great hotel overall was very nice and taxi to the airport was only $10 USD
Stayed 1 night in Nov 2025

10/10 Excellent

Fred

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Stayed 1 night in Nov 2025

10/10 Excellent

Johnny

Stayed 1 night in Nov 2025

8/10 Good

Manuel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good 3 star hotel, connecting to the Westin and its amenities
Stayed 1 night in Nov 2025

6/10 Okay

BERNAL ALBERTO CHAVARRIA, San jose

Business traveler
Disliked: Staff & service, amenities
Well located, self-deprived in the name of Westin Hotel. It pictured itself as a second-hand facility behind Westin
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
From entry to exit, 5 stars!! I am returning next week and can’t wait to try their buffet!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
My wife and I stayed for 2 nights at this hotel. The hotel and room where cleaned and perfect for the occasion. Free and in-garage safe parking was very convenient. The staff was friendly. Location was great since it was near malls ans restaurants. We enjoyed our stay.
Stayed 2 nights in Nov 2025