Holiday Inn Guatemala City, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Guatemala City, an IHG Hotel

Outdoor pool
Exterior
Bar (on property)
Reception
Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    1 min walk
  • San Martín
    2 min walk
  • Plaza España BRT Station
    4 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    10 min drive

Room options

Standard Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchen

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Guatemala City

With a stay at Holiday Inn Guatemala City, an IHG Hotel, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and within a 5-minute walk of Plaza Fontabella Shopping Center. .This hotel is 0.5 mi (0.9 km) from U.S. Embassy in Guatemala and 0.6 mi (1 km) from Embassy of Mexico in Guatemala.

What's nearby

  • Embassy of Mexico in Guatemala - 10 min walk
  • Oakland Mall - 12 min walk
  • U.S. Embassy in Guatemala - 12 min walk
  • La Aurora Zoo - 16 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪El Cafetal - ‬3 min walk
  • ‪Gianni‘s - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Holiday Inn Guatemala City, an IHG Hotel

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Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a living plant wall.
Enjoy a satisfying meal at Los Comensales serving guests of Holiday Inn Guatemala City, an IHG Hotel. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has 7782 square feet (723 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to January 6 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 162.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

jieun

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition was good. But pool was too cold & dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

OSCAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great environment
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Great for one or two nights top
Good hotel for one or two nights. We stayed one night so it was okay for what we needed the room. No spa or massages available and restaurant needs a bit more attention and liveliness.
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

Business traveler
Liked: Cleanliness, amenities
Great rate, business stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Simon

Business traveler
Liked: Cleanliness, staff & service
The pool look good on picture but not impressed in person. The staff is very nice but the overall look of the property and the restaurant is ok….it’s a Holliday Inn so I did not expect much anyway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy some nights specially the weekend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
I’m was happy to be there no complaints
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, wonderful breakfast
Great place to stay. Breakfast is incredible.
Stayed 3 nights in Aug 2024

10/10 Excellent

soumitro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2024

8/10 Good

Derek

Traveled with family and small children
Nice place good location. Day staff is super friendly. Night staff could be more welcoming.
Stayed 1 night in Jul 2024

4/10 Poor

hector

Disliked: Staff & service, property conditions & facilities, room comfort
Bad plumbing too much noise
This a recycled building the plumbing didn’t work well. I was in a room where the sink didn’t work and when I reported it to the front desk, instead of switch me to a different room they sent a plumber at midnight, that was just the beginning. There’s a club across the street that plays loud music until 2am. The noise was so loud the glass over the table was shaking
Stayed 1 night in Apr 2024

4/10 Poor

Benigno

Stayed 7 nights in Jul 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Holiday Inn before and I enjoy staying there because the hotel is at a convenient location, very clean, and the staff is friendly and professional. I didn't eat at the Hotel on this trip but I have eaten there in other trips, and the food is great.
Stayed 6 nights in Jul 2024

10/10 Excellent

Annetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados fueron muy serviciales. El lugar estaba bonito, limpio y cómodo. Hay muchas opciones de comida y el área se sentía bien segura.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Douglas

Stayed 1 night in Jun 2024

8/10 Good

Herbert, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Zona 10, safe and quiet place
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very well centralized to many options of food and shopping
Stayed 3 nights in Jun 2024