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Best Western Plus Hotel Stofella

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Stofella

Lobby
Standard Room, Multiple Beds, Smoking | In-room safe, desk, iron/ironing board, free WiFi
Room amenity
Exterior
Coffee and/or coffee maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    2 min walk
  • Plaza Fontabella Shopping Center
    3 min walk
  • Embassy of Mexico in Guatemala
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    14 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Guatemala City

With a stay at Best Western Plus Hotel Stofella in Guatemala City (Zona 10), you'll be a 4-minute drive from La Aurora Zoo and 7 minutes from Paseo Cayala. .This hotel is 0.1 mi (0.1 km) from Avia Mall and 0.2 mi (0.2 km) from The Village Shopping Center.

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.6 miles
  • Oakland Mall - 13 min walk - 0.7 miles
  • La Aurora Zoo - 19 min walk - 1.0 mile
  • Paseo Cayala - 7 min drive - 4.4 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Best Western Plus Hotel Stofella

Guatemala City hotel in Zona 10 with free breakfast and a fitness center
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with safes and hair dryers. 49-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a living plant wall, and tour/ticket assistance.
Enjoy Italian cuisine at Trattoria Veneciana, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Trattoria Veneciana - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GTQ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Best Western Plus Hotel Stofella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was fantastic, service Fantastic, breakfast area amazing, easy walk to many places. I traveled with my children and had to get the biggest room which felt very outdated, even frames woith pictures of old ladies on them lol. Felt very crammed. 3 beds in one room is a plus, ohh and the smell was very overwhelming of old lady perfume too, they need something more sweet or fruity.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like
Stayed 1 night in Aug 2024

10/10 Excellent

Gang, DIAMOND BAR

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

CRISTIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, the place is comfy and near to a lot of restaurants
Stayed 3 nights in Aug 2024

10/10 Excellent

Glendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Tolentino

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Miles

Stayed 1 night in Aug 2024

8/10 Good

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is grate, the price is reasonable
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal, bien situado y un montón de ofertas gastronómicas cerca del hotel. Precio justo.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lesner, HIALEAH

Liked: Cleanliness, amenities, property conditions & facilities
My rooms was not ready at 3 pm . Next day housekeeping called me several time to make the service. She woke me up .
Stayed 2 nights in Aug 2024

10/10 Excellent

BARBARA, MIDDLETOWN

Stayed 1 night in Jul 2024

6/10 Okay

Jesus Edilberto

Stayed 2 nights in Jul 2024

8/10 Good

Yashira Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near a lots of stores and is family friendly.
Stayed 4 nights in Jul 2024

6/10 Okay

Angel

Stayed 1 night in Jul 2024

8/10 Good

Vivianette

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Mirna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The service staff seemed overwhelmed with the amount of guest's. The room for 3 was very small & cluster fobic, I asked for another room and was told they didnt have other rooms. Cleaning was inconveniently done in the evening after 5pm and we had to be requesting toiletries and bath towels. There were no tables in the mornings for breakfast on most days.
Stayed 4 nights in Jul 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones por la 10
La hospitalidad fue maravillosa. Aura la de limpieza excelente. Y una personalidad muy amable. El lugar estaba muy céntrico. Con varios restaurantes al rededor.
Muy limpios los cuartos.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gandencio

Liked: Cleanliness
Stayed 7 nights in Jul 2024

8/10 Good

Elvira

Traveled with partner
Liked: Cleanliness, staff & service
Good and convenient
Stayed 1 night in Jul 2024

8/10 Good

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service
Una Experiencia Agridulce
Es un hotel bien ubicado, arquitectonicamente bonito, pero las habitaciones se quedaron en el tiempo, el aire acondicionado boto agua toda la estadía, mojando almohada y sabanas de la cama suplementaria. El personal es muy amable y el desayuno estuvo bastante bien.
Stayed 1 night in Jul 2024

10/10 Excellent

ROBERTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

MAURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and courteous staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Stayed 1 night in Jul 2024