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Barceló Guatemala City

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Guatemala City

Lobby
Outdoor pool, sun loungers
Exterior
View from room
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Avenida La Reforma
    6 min walk
  • Avenida Las Américas
    10 min walk
  • El Obelisco
    11 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    12 min drive

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, Terrace

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior) | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room (Superior)

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Premium Level)

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | In-room safe, desk, blackout drapes, iron/ironing board

Suite Duplex Premium Level

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed
Room
Wyndham Garden Guatemala City
Hot Tub
Breakfast included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1005)
The price is $120
per night
$146 total
includes taxes & fees
Dec 5 - Dec 6
Wyndham Garden Guatemala City

About the neighborhood

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • El Obelisco - 11 min walk - 0.6 miles
  • La Aurora Zoo - 11 min walk - 0.6 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles
  • Embassy of Mexico in Guatemala - 18 min walk - 1.0 mile
  • Oakland Mall - 19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury Guatemala City hotel in Zona 9 with 3 restaurants
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 19 2024 to October 31 2024 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1839 out of 2575 reviews" "
Rating 8 - Good. 426 out of 2575 reviews" "
Rating 6 - Okay. 142 out of 2575 reviews" "
Rating 4 - Poor. 70 out of 2575 reviews" "
Rating 2 - Terrible. 98 out of 2575 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS, El progreso

Stayed 3 nights in Sep 2024

10/10 Excellent

marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The only negative, TV needs to upgraded to a smart tv to connects to apps.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Jenifer, East Providence

Traveled with family
Liked: Cleanliness, amenities
Awesome
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I beautiful property.
Stayed 1 night in Aug 2024

2/10 Terrible

Mario, Guatemala

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities
I travel frequently to Guatemala and I always stayed at Barcelo because of value for money but the last trips but especially this last one had terrible service from hotel reception, security and the executive room. I did not get any benefits and got denied a one hour late check out. How can it be a VIP hotel?
Stayed 1 night in Aug 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to spend the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barceló it’s an amazing place to stay, lot of fun and great food and great services I definitely recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Gustavo

Stayed 1 night in Aug 2024

10/10 Excellent

Axel H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place, very clean and friendly. Security is awesome!
Stayed 7 nights in Aug 2024

10/10 Excellent

Denys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff were very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Melecio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is not walkable
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo is a great hotel for an overnight stay in Guatemala City. You don’t have to leave, everything you need is there. The breakfast buffet is amazing. I love the free airport transportation. I’ve stayed there many times and am never disappointed—except that I ALWAYS have trouble with my room key. It never wants to work properly in the elevator, in my room, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Stayed 6 nights in Aug 2024

10/10 Excellent

A. Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet, perfect for a restful night.
Stayed 1 night in Jul 2024

6/10 Okay

Marisol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel desperately needs to be renovated, a/c didn’t work, hot water didn’t work, bathrooms are moldy and dirty, sinks and faucets rusted, baseboards run down, hotel aisles are dirty, definitely would not stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2024

6/10 Okay

Marisol

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Barcelo Hotel is too old and outdated, it’s dirty, bathrooms and showers are moldy, the first night our a/c didn’t work so they changed us to another room for the second night and the new rooms hot water didn’t work. It definitely does not live up to the Barcelo name, it’s not well taken care or maintained, I would not stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Blanca I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2024