Barceló Guatemala City

4.5 star property

Choose dates to view prices

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
Executive Room (Superior) | View from room
Outdoor pool, sun loungers
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Avenida La Reforma
    ‪6 min walk‬
  • Avenida Las Américas
    ‪10 min walk‬
  • El Obelisco
    ‪11 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪12 min drive‬

Room options

Superior Room, Terrace

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • Avenida La Reforma - 6 min walk
  • La Aurora Zoo - 11 min walk
  • U.S. Embassy in Guatemala - 16 min walk
  • Oakland Mall - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury Guatemala City hotel in Zona 9 with 3 restaurants
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1952 out of 2734 reviews
Rating 8 - Good. 440 out of 2734 reviews
Rating 6 - Okay. 163 out of 2734 reviews
Rating 4 - Poor. 76 out of 2734 reviews
Rating 2 - Terrible. 103 out of 2734 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yariel, luquillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

BRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The water pressure in the shower was AMAZING!!! Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Ana, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent and price was reasonable however lunch buffet was ridiculous overpriced.
Stayed 4 nights in Nov 2024

10/10 Excellent

MARLON

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and the breakfast was delicious!!
Stayed 1 night in Nov 2024

10/10 Excellent

Naira

Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!! We always have the best experience in this place!
Stayed 1 night in Nov 2024

6/10 Okay

Sofiya, Langley

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s an old hotel conveniently located close to the airport. The room was clean, and the bed was comfy. Free shuttle is convenient. That’s where the good list finishes. The food was not good - do not eat there. Lots of other wonderful options around. Nothing actually works: plugs in the room are falling out, ac is very noisy, fridge was not plugged and the ice machine on our floor didn’t work. We were lucky to arrive early, and it still took about 15 minutes to check in, even though we were “pre checked in” online. What was the point then to waste my time on filling up forms?! There was a line up of 10 people after our check in. It would’ve probably taken them an hour or more to get the room key Our “expedia VIP free drink was a joke - you can only get orange juice or fruit punch for it. Even a cup of coffee instead would’ve been better. Don’t bother. The breakfast was mediocre. Solid 3 stars… The staff didn’t know where was the sauna - it turned out it was “man & ladies” sections on different floors. Jet tub outside had no jets running & was luke warm. In overall, we got a good much needed rest after our flight got canceled, but I Will not stay at this hotel chain again.
Stayed 1 night in Nov 2024

2/10 Terrible

BuildinGuate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Usually love the Barcelo, but this time the check in was incredibly slow…. 45 minutes in line!!!
Stayed 1 night in Nov 2024

8/10 Good

Axel, Gran Canaria

Liked: Staff & service, amenities
We had anice stay friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building and rooms so clean and the personal so kind and courteous
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Easy check in and very professional and clean , great dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Gerson

Stayed 1 night in Oct 2024

10/10 Excellent

Jazmeira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, customer service , security and premise.
Stayed 1 night in Nov 2024

2/10 Terrible

Marc

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Incompetence! Did not get what I thought I paid for.
Stayed 1 night in Nov 2024

10/10 Excellent

GISELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barceló is a very nice place to stay. It will be always my first choice next time. They have a tour agency at the lobby that is a plus plus I scheduled 3 tour it were excellent a wonderful experience. Thanks Barceló for my nice vacation as a solo traveler.
Stayed 5 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like an oasis when I entered. A lovely reprieve from traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Marves, Miami

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Iliked the convenience. What was lacking was frint desk service, breakfast was terrible and the air-conditioning in the room was tricky. Could not get the right temperature.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Old. Stains in bathroom. Sticky toilet seat. Old shower. Hot and cold water variation. Buzzing ac.
Stayed 1 night in Nov 2024

10/10 Excellent

Dusan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Silvia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathtub has hair on the floor and all over the pillowcase has make up on
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent visitor of this hotel and I have always had a great experience there.
Stayed 1 night in Nov 2024