With a stay at Apart-Hotel Suites Reforma in Guatemala City (Zona 10), you'll be a 4-minute drive from La Aurora Zoo and 7 minutes from Paseo Cayala. .This hotel is 0.1 mi (0.1 km) from Avenida La Reforma and 0.2 mi (0.3 km) from Avia Mall.
What's nearby
U.S. Embassy in Guatemala - 9 min walk
Embassy of Mexico in Guatemala - 11 min walk
Oakland Mall - 13 min walk
La Aurora Zoo - 16 min walk
Paseo Cayala - 7 min drive
Getting around
La Aurora Intl. Airport (GUA) - 16 min drive
Restaurants
āŖSan MartĆn - ā¬3 min walk
āŖGianniās - ā¬3 min walk
āŖMcDonald's - ā¬3 min walk
āŖApplebee's - ā¬4 min walk
āŖBurger King - ā¬3 min walk
About this property
Apart-Hotel Suites Reforma
Colonial Guatemala City hotel in Zona 10 with free valet parking
Apart-Hotel Suites Reforma offers 52 accommodations with safes and coffee/tea makers. Televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 52 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Apart-Hotel Suites Reforma has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 floor
2 buildings
Built in 1978
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 12 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 5 per person (roundtrip)
Airport shuttle fee per child: USD 5 (roundtrip)
Pet fee: USD 12 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
APART-HOTEL SUITES REFORMA Guatemala
APART-HOTEL SUITES REFORMA
SUITES REFORMA Guatemala
Apart-Hotel Suites Reforma Guatemala City
Suites Reforma Apart Hotel Guatemala/Guatemala City
Hotel Reforma Apart
Suites Reforma Guatemala City
APART HOTEL SUITES REFORMA
Apart-Hotel Suites Reforma Aparthotel Guatemala City
Apart-Hotel Suites Reforma Aparthotel
Apart Suites Reforma
Apart Hotel Suites Reforma
Apart-Hotel Suites Reforma Hotel
Apart-Hotel Suites Reforma Guatemala City
Apart-Hotel Suites Reforma Hotel Guatemala City
Apart-Hotel Suites Reforma Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 20 out of 80 reviews" "
10 - Excellent
20
Rating 8 - Good. 43 out of 80 reviews" "
8 - Good
43
Rating 6 - Okay. 7 out of 80 reviews" "
6 - Okay
7
Rating 4 - Poor. 8 out of 80 reviews" "
4 - Poor
8
Rating 2 - Terrible. 2 out of 80 reviews" "
2 - Terrible
2
8.4/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
4/10 Poor
AN
Business traveler
Feb 21, 2020
Disliked: Property conditions & facilities
Hotel needs to be updated. It was overpriced for what was provided. I change my booking and stayed only one night and even though the price on web had dropped hotel insisted on charging me rate supposedly send by Expedia. As I checked in at night in a new city chose not to look for other options that night for safety reasons. Stayed one night and moved on.
This hotel is very affordable and in a great location near restaurants, shops, and night life. The staff is wonderful. But it is a bit noisy because it is located on a very busy street and the water pressure in the shower varied. On hot days, the fact that we had air conditioning was really great.
It's the third time for me at AparHotel Suites Reforma;
I like it, but this time the room was very small and the windows was on the street Reforma which is very busy avenue and the noise of the traffic was annoying (last 2 times room was bigger and not on Reforma Avenue).
AS alwasy it was clean and the service is good.
Daniele
Stayed 1 night in Nov 2018
4/10 Poor
Regina
Aug 12, 2018
Liked: Cleanliness
A giant dissapointment
I saw many changes in this hotel. The hotel I recall when my children were small has dissapointed me. Staff was nice except for management. For the area it should be more updated. I saw no railing for elderly people . The gym is sad it uas no appeal to attract. At nigjts people are loud .
Would I return Definetly not. ..
Regina
Stayed 6 nights in Aug 2018
4/10 Poor
Verified traveler
Aug 10, 2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs improvement
I chose this hotel from past experience where I used to stay with my girls when they were smaller. What a disappointed in its appearance. The gym is sad. They have no railing for older people to go down.or up.
Asf or the restaurant staff very caring. The security always greeted you.with a snile The front desk staff always greeted you with a smile. House keeping friendly and accommodates you. Management needs a personality check. Concern about a free breakfast not included in your package before making a customer feel welcome. I and my children were very displeased with her attitude. I ask why does hotel.com say free breakfast and she fights you for it. Is it going in her pocket I ask? Would I stay again here no.
The hotel is not where it used to be years ago. Coming from New York and you see classy hotels sad management makes it uncomfortable place to stay.
In general staff made you feel welcome except for management.Sad to see a hotel that had beautiful memories for me as a parent change .
The area is nice though. The staff is friendly. I do commend them for doing their best to keep the hotel clean . Except for management needs to be more friendly and caring.
That jeans that I got 100% of the kindness and good service that a Guatemalan will offer. Apart hotels Reforma are located in a very nice and safe part of town. But they do not overprice their location and facilities. Internet works great, too!
This hotel doesn't accept Expedia reservations, when you go and tell them what Expedia offered to you they lie and say that this rate doesn't include this and that, as low as to fight you for free breakfast. This time I was told the Expedia reservation didn't count and that I had to pay for an additional person when in the Expedia site clearly states one or two person reservation. The the person at the front des when on saying that this reservation didn't include breakfas and that the rate should be higher due to taxes. It was not easy checking in this time.
When I got to the noisy room, near the workers quarters I found there was no hot water. I was tired when to sleep and in the morning more noise of people talking really loud and no water.
Up on check out, the guy charge me again even tough I told him a paid in the internet with my credit card. He said no that Expedia didn't charge for the rooms. So who is deceiving whom. Expedia or this hotel.
I knew this hotel when was opened in the 80s. It maintains its elegance. Employees are very kind and location is perfect. close to offices, restaurants and on the Reforma Avenue for having nice walks. this hotel is perfect for those who just need a place to rest after work and business. I do not need swinging pools or .big gyms. I just need a nice place, well located, comfortable and with kind service. This hotel has these all.
We enjoyed our stay at Apart Hotel Suites Reforma for a couple of reasons. 1) it's a 10 minute free shuttle ride to the Guatemala City airport from the hotel. 2) It's located in a desirable neighborhood of other well known hotel chains like Holiday Inn and Radisson, 3) The hotel is locally owned and kept up very nicely even though it is 40 years old.. The elevator was out of service when we arrived but the staff carried out bags to the 3rd floor.4) There were several nice restaurants in the neighborhood including a Hard Rock Cafe but we chose Borgo Rotondo, an Italian restaurant /cafe just around the corner from the hotel.Ask at the hotel desk because we did also.There are a couple of quaint local shops near and also a dynamite patisseria or bakery across from the restaurant. It also serves light meals and other tourist related items. They sell all kinds of bakery items; many of which we never saw before. Definitely, take a "look-see".there.
The main downside was the street noise coming from Avenida Reforma, a major boulevard in Zone 10 of the city. The motorcycle muffler noise ran all night long because our room faced the main street.The a/c worked very well also.
gregory c.
4/10 Poor
Verified traveler
Dec 25, 2016
Too loud.
Room on avenida reforma was loud and was difficult to sleep because of traffic noise