Sheraton Guangzhou Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, sun loungers
Lobby lounge
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living area | 55-inch LED TV with digital channels, pay movies

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000
  • Taikoo Hui
    9 min walk
  • Tianhe Stadium
    9 min walk
  • Grandview Mall
    9 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    48 min drive

Room options

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 1399 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 2691 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe, Guest room, 1 King, City view, Corner room

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Club lounge access, Guest room, 2 Twin

  • 427.0 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe, Club lounge access, Guest room, 1 King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

  • 427.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior, Guest room, 1 King, City view

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe, Guest room, 1 King, City view

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Guangzhou

A stay at Sheraton Guangzhou Hotel places you in the heart of Guangzhou, a 2-minute drive from Taikoo Hui and 5 minutes from Baiyun Mountain. .This luxury hotel is 3.6 mi (5.8 km) from Canton Tower and 4.8 mi (7.7 km) from Yuexiu Park.

What's nearby

  • Taikoo Hui - 9 min walk - 0.5 miles
  • Tianhe Stadium - 9 min walk - 0.5 miles
  • Canton Tower - 6 min drive - 3.6 miles
  • Beijing Road Pedestrian Street - 8 min drive - 5.1 miles
  • Canton Fair Complex - 9 min drive - 5.5 miles

Getting around

  • Guangzhou East Railway Station - 8 min drive
  • Shipaiqiao Station - 10 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬6 min walk
  • ‪The Taikoo Lounge - ‬4 min walk
  • ‪极尚迷鲤 - ‬4 min walk
  • ‪秋叶港式寿司吧 - ‬5 min walk
  • ‪华辉拉肠 - ‬1 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 445 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Bene Italian & Seafood, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bene Italian & Seafood - This seafood restaurant serves lunch and dinner.
Daily Social - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
& More by Sheraton - Onsite lobby lounge. Open daily.
Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 704 reviews" "
Rating 8 - Good. 228 out of 704 reviews" "
Rating 6 - Okay. 38 out of 704 reviews" "
Rating 4 - Poor. 15 out of 704 reviews" "
Rating 2 - Terrible. 9 out of 704 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Aug 2024

8/10 Good

Joo Eer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
This is a very nice hotel. Excellent in everyway. It will be my choice of hotel in Guangzhou.
Stayed 2 nights in Jul 2024

10/10 Excellent

ELLIOTT, BOSTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and easy access to shopping malls
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to a mall
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Wet nice
Stayed 1 night in Jun 2024

8/10 Good

Juxing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine. I rate this facility 4 stars because there was one cockroach ran over inside a men’s restroom when my husband visited the restroom at 2nd floor during breakfast time.
Stayed 1 night in May 2024

10/10 Excellent

Mei Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Choo Share

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy accessible to all the shopping malls. The hotel staff were very friendly at the Sheraton club and the concierge was very helpful . Room was very spacious and bed very comfortable 😀😀 Overall ,an excellent experience staying in Sheraton. Will stay again on my next visit 😀😀
Stayed 3 nights in May 2024

10/10 Excellent

Ling, parsippany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shopping, dining and metro stations nearby.
Stayed 6 nights in May 2024

8/10 Good

Yanhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Yi Xian Patrick

Stayed 2 nights in May 2024

8/10 Good

KUAN KIT

Stayed 2 nights in May 2024

10/10 Excellent

Katherine

Stayed 4 nights in May 2024

10/10 Excellent

Fung Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Myha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Chung Fai

Stayed 1 night in Apr 2024

8/10 Good

Herve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved lounge bar near by the lobby.
Stayed 5 nights in Apr 2024

8/10 Good

Fernando

Stayed 6 nights in Apr 2024

10/10 Excellent

Suvimol

Stayed 5 nights in Apr 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Shimin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly. The location is ultra convenient which is on top of the metro station Ti Yu Xi Lu and next to shopping mall. From Baiyun Airport to the hotel, take metro line No.3 and exit from Ti Yu Xi Lu Exit D. There are many restaurants around the hotel too. I stayed there once more than 10 years ago and it still looks pretty much the same as the rooms were renovated in Dec 22 according to Expedia.
Stayed 2 nights in Apr 2024