My family spent about GBP 370 for 2 nights, dissatisfactory with room quality. The ventilation is bad. The air in the room was extremely stuffy, making it difficult to breathe comfortably, additionally, there was a pervasive smell of marijuana. The room itself appeared very outdated and in need of refurbishment, the worn-out furnishing and decor did not meet standard with 4 star.
We have asked for changing the room in the first day, but they said that it is fully booked, so they can only provide a fan. We cannot sleep for the whole night. Next day, I strongly complaint to ask for change of the room, then try and error to source a better room. Honestly, most of the rooms have the same problem. Finally, they can provide a bigger room for us with a window which allow to be opened. Anyway, we are disappointed. We do not recommend to book this hotel.