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Tru By Hilton Gaylord, MI

2.5 star property

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Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Lobby
Terrace/patio
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$99
$89 nightly
$99 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪18 min walk‬
  • Place, Call of the Wild Museum
    ‪20 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Mar 18 - Mar 19
Total with taxes and fees
Best Western Gaylord

About the neighborhood

Gaylord

When you stay at Tru By Hilton Gaylord, MI in Gaylord, you'll be near ski runs, within a 5-minute drive of Otsego County Historical Museum and Call of the Wild Museum. .This hotel is 1.1 mi (1.8 km) from Bavarian Falls Park and 1.5 mi (2.4 km) from Otsego Memorial Hospital.

What's nearby

  • Otsego County Historical Museum - 15 min walk - 0.8 miles
  • Bavarian Falls Park - 18 min walk - 1.0 mile
  • Call of the Wild Museum - 20 min walk - 1.1 miles
  • Gaylord Discovery Center - 2 min drive - 1.6 miles
  • Otsego Memorial Hospital - 2 min drive - 1.4 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Qdoba Mexican Eats - ‬8 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Tru By Hilton Gaylord, MI

Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Gaylord, MI. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 556 reviews
Rating 8 - Good. 111 out of 556 reviews
Rating 6 - Okay. 54 out of 556 reviews
Rating 4 - Poor. 19 out of 556 reviews
Rating 2 - Terrible. 21 out of 556 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacquelyn, CAMDEN

Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was filthy! There was black mold in the bathroom, ants in the bathroom, shower was filthy, bathroom floor was dirty and had hair all over, and the roomsmelled musty
Stayed 2 nights in Oct 2025

10/10 Excellent

nick

Fun
Stayed 1 night in Oct 2025

10/10 Excellent

William J

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is very clean, staff friendly and a good value
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
yes,team was happy andhelpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great visit. The room was clean and the staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2025

10/10 Excellent

Steph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Clean and staff was awesome!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerri

Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was super clean as was the whole property
Stayed 1 night in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean; very minimalist. Bed linen somewhat rough and scratchy.
Stayed 1 night in Oct 2025

4/10 Poor

Halli

Traveled with group
Room was warm and stinky
Stayed 1 night in Oct 2025

10/10 Excellent

Dairus

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 1 night in Oct 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the accommodations and the ease of checking in.
Stayed 1 night in Oct 2025

8/10 Good

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean except right up at the baseboards, small debris of some kind. The mattresses were a little hard for our liking but good. There was a bit of noise before falling asleep but we just turned the fan on high to drown it out. Breakfast was good except the sausage, we didn't like it but the other stuff was good.
Stayed 1 night in Oct 2025

2/10 Terrible

Larisa

Stayed 1 night in Oct 2025

10/10 Excellent

AUDREY

Liked: Staff & service, room comfort
All was great except the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bed was comfortable. Nice breakfast choice.
Stayed 1 night in Oct 2025

2/10 Terrible

Sabrina, Washington Mich

Disliked: Cleanliness, staff & service
Floors in the room were very dirty. Also, very loud footsteps from the room upstairs could be heard all night long. Terrible night with no sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shiyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep

Clean, well kept and friendly staff. Overall a good experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and had most everything needed. Did miss having coffee in my room. Had a well stocked coffee station in the lobby though. Enjoyed my stay!
Stayed 1 night in Oct 2025