Tru by Hilton Grand Rapids Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Grand Rapids Airport

Reception
Indoor pool
Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access
Sports facility
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    13 min walk
  • Orbit Room
    2 min drive
  • MSA Fieldhouse
    4 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Grand Rapids

With a stay at Tru by Hilton Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 15-minute drive of DeVos Performance Hall and Van Andel Arena. .This hotel is 0.7 mi (1.2 km) from Patterson Ice Center and 1.3 mi (2.1 km) from Orbit Room.

What's nearby

  • Calvin College - 3 min drive - 2.0 miles
  • MSA Fieldhouse - 4 min drive - 1.9 miles
  • Woodland Mall - 4 min drive - 2.0 miles
  • Frederik Meijer Gardens and Sculpture Park - 9 min drive - 7.3 miles
  • Van Andel Arena - 13 min drive - 11.5 miles

Getting around

  • Grand Rapids Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Tru by Hilton Grand Rapids Airport

Grand Rapids hotel in Kentwood with free breakfast and a fitness center
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have showers and designer toiletries. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Grand Rapids Airport. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 626 reviews" "
Rating 8 - Good. 154 out of 626 reviews" "
Rating 6 - Okay. 60 out of 626 reviews" "
Rating 4 - Poor. 31 out of 626 reviews" "
Rating 2 - Terrible. 29 out of 626 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

vincent

Business traveler, Traveled with partner
Great check in… the clerk was great💥
Stayed 1 night in Oct 2024

6/10 Okay

Esther

Stayed 1 night in Aug 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ❤️ 😍
Everything was perfect beautiful house keep good job pretty great service 👏 ❤️ in general
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast options, comfortable bed, wonderful toiletries
Stayed 1 night in Aug 2024

10/10 Excellent

john, Enid

Room and stay was great, no problems
Stayed 1 night in Aug 2024

10/10 Excellent

Dianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Tru hotels! Always great CS!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Stayed 1 night in Aug 2024

8/10 Good

VIRGIL

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
ok
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay for the weekend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Was a busy time while we where there. Dining options down the road.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

B.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay here!
Stayed 1 night in Jul 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very modern hotel. They even have games and a pool table in the lobby! The hotel staff was very friendly.
Stayed 1 night in Jun 2024

4/10 Poor

Larry

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Senior staff at check in very unfriendly and uncooperative. Treated junior staff poorly, even as he tried to be helpful. Asked to see manager and he would not come out to meet with me. Night was terrible with constant thumping noisse, making sleep impossible. I have been a Hilton user for decades, but never a Tru, and will never use again.
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are staying true to Tru …
Nice hotel staff, good breakfast buffet, not overly crowded during our stay. We love Tru hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Cute place. Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area and friendly staff
Stayed 1 night in Jun 2024