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DoubleTree by Hilton Hotel Grand Rapids Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Grand Rapids Airport

Reception
Outdoor wedding area
Indoor pool
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Breakfast available
  • Pet friendly
  • Gym

Explore the area

Map
4747 28th St Se, Grand Rapids, MI, 49512
  • Patterson Ice Center
    ‪6 min walk‬
  • Orbit Room
    ‪2 min drive‬
  • MSA Fieldhouse
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 32-inch TV with satellite channels, iPod dock

Junior Suite, 1 King Bed

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.0 out of 5, Very Good, (1237)
Sonesta Hotel Grand Rapids Airport

About the neighborhood

Grand Rapids

With a stay at DoubleTree by Hilton Hotel Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 5-minute drive of Calvin College and Woodland Mall. .This hotel is 6.9 mi (11.1 km) from Frederik Meijer Gardens and Sculpture Park and 8.3 mi (13.4 km) from Downtown Market.

What's nearby

  • Patterson Ice Center - 6 min walk
  • MSA Fieldhouse - 3 min drive
  • Calvin College - 3 min drive
  • Woodland Mall - 4 min drive
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 5 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Crumbl Cookies - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Grand Rapids Airport

Suburban Grand Rapids hotel in Kentwood with free parking
DoubleTree by Hilton Hotel Grand Rapids Airport offers 226 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 226 air-conditioned rooms featuring iPod docking stations. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
You can enjoy a meal at Ganders Restaurant serving the guests of DoubleTree by Hilton Hotel Grand Rapids Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Grand Rapids? This hotel has 7484 square feet (695 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ganders Restaurant - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ganders Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 7,484 square feet of conference space
  • Computer station

Outdoors

  • In a regional park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1979
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 6 to 16 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Airport Hilton
Hilton Grand Rapids Airport
Hilton Hotel Grand Rapids Airport
Grand Rapids Hilton
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
DoubleTree Hilton Grand Rapids Airport Hotel
DoubleTree Hilton Grand Rapids Airport
Doubletree By Hilton Rapids
DoubleTree by Hilton Grand Rapids Airport
DoubleTree by Hilton Hotel Grand Rapids Airport Hotel
DoubleTree by Hilton Hotel Grand Rapids Airport Grand Rapids

DoubleTree by Hilton Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 364 out of 894 reviews
Rating 8 - Good. 269 out of 894 reviews
Rating 6 - Okay. 148 out of 894 reviews
Rating 4 - Poor. 72 out of 894 reviews
Rating 2 - Terrible. 41 out of 894 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The ac/heater in the room was very loud. It was a cold night and every time it kicked in, the decibel level jumped way up. It was very annoying. Also, at this point I have been spoiled by rooms with a small fridge and microwave and found the lack of these small amenities really annoying.
Stayed 1 night in Nov 2024

4/10 Poor

Dr. Jonathan, Hudson

Business traveler
Carpet was wet in the first room and the rooms smelled of smoke.
Stayed 3 nights in Jul 2024

8/10 Good

Carole Lee Coverston

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Orlando

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Hung Huu

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Definitely NOT a 4 stars hotel. The elevator is out of service so I have to walk a long distance to use other elevators. The carpet is old. Lightning could be better.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Nice place. Great breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great!
Very friendly staff. I had some issues and they were more than happy to help me. Rooms were very clean. The beds were comfortable. I did feel the rooms were quite basic, no fridge or microwave and small. The pool is not very child friendly. It has a quick drop off to over 7 ft. It was thankfuly marked with a rope, still made me nervous. 100% recommend getting the breakfast!
Stayed 1 night in Oct 2024

6/10 Okay

David, Bellevue

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was fine. Staff was pleasant. But the central elevator is broken. We had a room where you had to go to the other end of the building to take an elevator. Just inconvenient.
Stayed 2 nights in Oct 2024

8/10 Good

Rickey

Liked: Amenities
My second time visiting enjoy it there. Will be back 💕
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great.
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness
Check in, lady asked how may I help you and the phone rang and she stopped even recognizing us at that point. didn’t say nothing else to us. Stayed on phone for more than 10 minutes. Finally another gentleman at the desk recognized the wrong doing and jumped in to save her day. He was a 10, she was a 2. The roomed and hallways are way behind on updating. Doesn’t seem up to Doubletree standards to us.
Stayed 1 night in Sep 2024

6/10 Okay

LaTosha Monique

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Zach

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Struggled to find a working menu for the restaurant, and it took clicking through a lot of menus to be able to find out how to call for room service, all for the phone not to work. Otherwise every was clean, orderly, and well maintained. The staff were very nice, both at the front desk and in the restaurant. Would likely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Janice

Toilets need updating. Need walk-in shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mystique

Stayed 1 night in Sep 2024

2/10 Terrible

Jacob

Business traveler
Disliked: Cleanliness, room comfort
Bed Bugs
I sent two of my employees to a conference in Grand Rapids. While the hotel looked nice and clean, looks can be deceiving… Bed Bugs. The hotel did provide a new room but unfortunately by the second day, one of my employees were covered in bites. A good reminder that even when a hotel has a good rating and looks clean, you still need to do a full check of the room and bed to make sure there aren’t any hidden problems.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wasn’t friendly or helpful
Stayed 3 nights in Sep 2024

2/10 Terrible

Eberto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used their on site parking and shuttle to the airport. Great staff and super friendly! Room was enjoyable and had everything we needed
Stayed 1 night in Sep 2024

8/10 Good

Jule

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all nice We love the free water bottle and cookies at check in Breakfast was good and the staff there were great! We will go back again!
Stayed 1 night in Sep 2024

10/10 Excellent

scott, Hitchin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious rooms.
Stayed 1 night in Sep 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. A big shout out to Noel for the shuttle bus ride he was very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Stayed 1 night in Sep 2024