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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property

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Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility
Individually decorated, individually furnished, desk, laptop workspace
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$148
$125 nightly
$148 total
Total with taxes and fees
Mar 2 - Mar 3

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

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Mar 2 - Mar 3
Total with taxes and fees
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About the neighborhood

Grand Rapids

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is in the heart of Grand Rapids, within a 5-minute walk of Grand Rapids Art Museum and Van Andel Arena. .This boutique hotel is 0.2 mi (0.2 km) from Grand Rapids Civic Theatre and 0.2 mi (0.3 km) from Urban Institute for Contemporary Arts.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Gerald R. Ford Museum - 10 min walk - 0.6 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Apartment Lounge - ‬4 min walk
  • ‪Barrio - ‬3 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a hair salon. This hotel also features wedding services, a television in a common area, and a banquet hall.
Enjoy a meal at CitySen Lounge or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
CitySen Lounge - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1020 reviews
Rating 8 - Good. 254 out of 1020 reviews
Rating 6 - Okay. 147 out of 1020 reviews
Rating 4 - Poor. 73 out of 1020 reviews
Rating 2 - Terrible. 32 out of 1020 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, clean rooms, safe, great location. Only thing I can complain about is that my room didn’t have a fridge.
Stayed 1 night in Nov 2025

10/10 Excellent

ROBBIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean large room with comfy bed and bedding. Our tv didn’t work but they came right up to fix it. Very friendly and professional staff. Walkable to a lot of the events in the area. Highly recommend!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2025

6/10 Okay

Matthew, Milwaukie

Disliked: Amenities
Parking was a challenge. I went home with a parking ticket despite assurances by front desk that street parking was free. Room was just okay.
Stayed 2 nights in Nov 2025

2/10 Terrible

Silas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel was not at all clean. Dirty sheets, dirty mattress cover and dirty mattress. They did refund our money. So that was positive… but then we had to find another hotel..
Stayed 1 night in Nov 2025

4/10 Poor

Ashley

Staff was amazing. Rooms were really uncomfortable, beds slide off the frame, no comforter
Stayed 1 night in Nov 2025

6/10 Okay

Caroline

Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica, Saginaw

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very nice & clean. The staff was friendly & helpful but didn’t seem very knowledgeable about the area.
Stayed 1 night in Nov 2025

4/10 Poor

Amanda, Indianapolis

Stayed 1 night in Oct 2025

8/10 Good

JERRAD

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, and this is a great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Jami

Liked: Cleanliness, amenities, property conditions & facilities
I stayed for 2 nights. Very clean room. Helpful and friendly staff. Great location with a wonderful breakfast spot, coffee shop and Mediterranean restaurant on the same block. Thankfully, the staff let me know that the master switches when you first enter allow you to run all the lights in the room. The walk-in shower entry could be tricky for someone with mobility issues so caution if that’s your situation. Highly Recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 4 nights in Nov 2025

6/10 Okay

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was noce, and mostly clean. But in an effort to be "eco-friendly", it was uncomfortably cold in the room, with no way of changing the temperature in the room. I even went to ask the front desk, and was told that there nothing they could do because of how the system worked. The temp was set at 64.5 degrees F, and the highest it got was 65 degrees. It was super cold outside, so to walk in and not have it be much warmer was not super great. The front desk did offer extra blankets, but that was it.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, let me say that not having valet and having to find parking half a mile down the road in freezing cold and while carrying luggage was very very disappointing!! The room itself was nice, however, the lighting needs much improvement. Unfortunately, I would only stay there in the warm spring or summer due to the lack of parking, especially for this price point.
Stayed 1 night in Nov 2025

10/10 Excellent

Kris

Stayed 1 night in Nov 2025

8/10 Good

Gregory

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Room was clean, very small, staff were very friendly
Stayed 1 night in Nov 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities
Room temp wouldn’t go over 70 very cold! Air coming in through windows very noisy! Just overall cold stay, like a jail cell!
Stayed 1 night in Nov 2025

6/10 Okay

Hailey

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine & comfortable. The staff was friendly. I chose this hotel because it advertised artisanal breakfast & free parking however that was not the case. It was annoying to have to find and pay for a convenient breakfast before the event I had to go to in the morning.
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Boxed water and coffee was good in room. Staff could have been more pleasant about amenities when checking in. No ice available unless you come down and ask. Would be nice if they’d bring it to you. Did let us check out late which was nice!
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for a night out in downtown Grand Rapids!! We stayed when going to a concert at Van Andel Arena and it was a 5 minute walk! The rooms are very modern and well kept. It was a great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025