2/10 Terrible
Jessica
Aug 20, 2024
I booked online at midday and arrived at 10 pm. I did not realize when I booked the room that there was not a front desk to check in to our room. There was a flyer posted on a door next to the en suite stating that a room number and door code should have been sent via text message by 4 pm, and if a message hadn’t been received, to call or text the number on the flyer. I then sent a text (the preferred method of contact according to the flyer) and called, but no one answered. After sitting in the parking lot for half an hour, we decided to cut our losses and drive into Fraser/Winter Park to find lodging for the evening. An hour after the initial text was sent, we received our room and door code. By that point, we had already found another place to stay for the night.
Jessica
Stayed 1 night in Aug 2024