6/10 Okay
Nicole P.
Jan 14, 2023
Could have been so much more
The overall rating is 3 stars, on account of the outstanding location to one of the island's nicest beach areas and exemplary service from the host who is simply outstanding.
However the small details added up and so many of them were missing that it dropped to a 3. Had these been there, it would have been a 4 rating for sure, but it will never achieve 5 star status until there is air con in the main living room area. During the Mauritian summer it was dangerously hot in the TV/dining/kitchen areas and with children that is unacceptable.
Small items fix to make it a 4 star:
Provide clean bed linen, we had to wash them again when we arrived
Ensure the pool is cleaned prior to arrival and the pump is left on at all times to ensure dirt is pumped out and doesn't settle at the bottom of the pool
Fix the toilet seat that was broken
Provide beach items (mats, chairs, etc.), we bought some and left them there for the next guest
Provide better kitchen utensils, they all need replacing as they are so old and rusting
No indoor dryer or clothes rack provided, nor any laundry detergent
No toiletries provided (soap, shampoo, hand soap, etc.). We bought some and left them for the next guests.
Provide a hair dryer
Light bulbs weren't all functioning and missing in some places
Kitchen appliances were old and dirty (oven and microwave)
Cleaners didn't remove the rotten fruit in he fruit bowl and the place needed a second clean on arrival
No trash bags provided, we bought some and left them for the next guests
Bigger trash can needed in the kitchen
Provide sufficient bath and beach towels for max occupancy, only three provided for 6 people.
All small things which are easily fixed and would make this a 4 rating, but the lack of air con will prevent this from a being a 5.
Nicole P.
Stayed 11 nights in Dec 2022