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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
2 Bedroom Superior Apartment
829 square feet
1 Queen Bed and 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
1 Bedroom Apartment
592 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 Bedroom Superior Apartment
592 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Bedroom Apartment
829 square feet
1 Queen Bed and 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
2 Bedroom Family Suite
861 square feet
1 Queen Bed and 2 Twin Bunk Beds
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
3 Bedroom Apartment
1184 square feet
1 Queen Bed and 4 Twin Beds
(Extra beds available: Crib)
Room sleeps 7 guests
(up to 6 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Gold Coast hotel in Mermaid Beach with 4 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
Grocery/convenience store

With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.

Make yourself at home in one of the 141 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

Spend the day on the private beach or dip into one of the 4 outdoor swimming pools or 4 spa tubs. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab lunch at Fresh and Tasty, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities or services will be unavailable from November 4 2024 to November 18 2024 (dates subject to change):

  • One of the swimming pools

Hotel Amenities

Hotel Amenities

This Gold Coast hotel has its very own private beach. Turtle Beach Resort features a complimentary water park, 4 outdoor swimming pools, and 4 spa tubs along with an outdoor tennis court and a waterslide. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, the property provides an airport shuttle (available on request) and a theme park shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Turtle Beach Resort is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Waterslide
  • Number of outdoor pools - 4
  • Shopping center shuttle (surcharge)
  • Number of hot tubs - 4
  • Theme park shuttle (surcharge)
  • Fitness facilities
  • Number of bars/lounges - 1
  • Free water park access
  • Uncovered parking
  • Grocery/convenience store
  • Secured parking
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Private beach nearby
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Snack bar/deli
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Airport transportation
  • Parking (limited spaces)
  • Total number of rooms - 141
  • Number of floors - 3
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Turtle Beach Resort offers 141 accommodations with washers/dryers and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Washer/dryer
  • In-room climate control (air conditioning)
  • Second bathroom
  • Microwave
  • Cookware, dishware, and utensils
  • Kitchen
  • Shower/tub combination
  • Separate dining area
  • Dishwasher
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size measurement: inch
  • Separate living room
  • Balcony or patio
  • Cribs/infant beds (surcharge)
  • Electric kettle
  • Oven
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of beds 1
  • Children's dinnerware

Where to Eat

Cooked-to-order breakfasts are available for a surcharge.

Fresh and Tasty - This café specializes in local cuisine and serves lunch only.

Deck Resturant and Bar - This poolside restaurant specializes in pizza and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Things to Do

An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Casino nearby
  • Playground on site
  • Boat tours nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

Service animals are allowed

Service animals are exempt from fees/restrictions

Restricted number of spaces per unit

Number of spaces per unit - 1

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-out is not available

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Parking height restrictions apply

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
  • Airport shuttle fee: AUD 50 per person (one way)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45 per night
  • High chair fee: AUD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Mermaid Beach
  • Turtle Beach Resort Hotel
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Resort Hotel Mermaid Beach

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Parking height restrictions apply.

The property is professionally cleaned.

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