RACV Royal Pines Resort Gold Coast

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RACV Royal Pines Resort Gold Coast

Outdoor pool, pool umbrellas, sun loungers
Aerial view
Children's activities
Children's play area - outdoor
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Ross Street, Benowa, QLD, 4217
  • Royal Pines Resort Golf Course
    8 min walk
  • Heritage Bank Stadium
    2 min drive
  • Carrara Sports Complex
    3 min drive
  • Surfers Paradise, QLD (SFP)
    8 min drive

Room options

Executive Spa Suite

  • 592 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Mountain View Room

  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Executive King Room

  • 409 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Superior Spa Suite

  • 646 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Deluxe Mountain View Room

  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • 355 sq ft
  • Golf view
  • Sleeps 4
  • 2 Double Beds

Superior King Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Two Double Room

  • Sleeps 3
  • 2 Double Beds

Room With Mountain View

  • Sleeps 3
  • 2 Double Beds

Superior Two Double Room

  • Sleeps 4
  • 2 Double Beds

Superior Spa Suite

  • Sleeps 3
  • 1 King Bed

Executive SPA Suite

  • Sleeps 3
  • 1 King Bed

Superior King Room

  • Sleeps 3
  • 1 King Bed

Executive King Room

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Gold Coast

With a stay at RACV Royal Pines Resort Gold Coast in Gold Coast (Benowa), you'll be within a 10-minute drive of Cavill Avenue and The Star Gold Coast. .This family-friendly hotel is 10.1 mi (16.2 km) from Warner Bros. Movie World and 14.2 mi (22.9 km) from Dreamworld.

What's nearby

  • Royal Pines Resort Golf Course - 8 min walk - 0.5 miles
  • Heritage Bank Stadium - 2 min drive - 1.5 miles
  • Cavill Avenue - 8 min drive - 5.0 miles
  • The Star Gold Coast - 9 min drive - 6.1 miles
  • Surfers Paradise Beach - 17 min drive - 5.1 miles

Getting around

  • Nerang Train Station - 4 min drive
  • Helensvale Station - 12 min drive
  • Coolangatta Airport (OOL) - 34 min drive

Restaurants

  • ‪Randhawa's Indian Cuisine - ‬3 min drive
  • ‪Grill'd - ‬4 min drive
  • ‪Ashmore Tavern - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Connoisseurs - ‬4 min drive

About this property

RACV Royal Pines Resort Gold Coast

Luxury Gold Coast hotel in Benowa with 4 restaurants
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Make yourself at home in one of the 333 guestrooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a complimentary water park and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Kalinda Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kalinda Restaurant - This restaurant serves breakfast only.
Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Panorama - Onsite café. Open daily.
Tees Clubhouse - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 to 39 for adults and AUD 15 to 39 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arakawa Japanese
  • Kalinda Restaurant
  • Panorama
  • Tees Clubhouse
  • Trattoria Amici

Things to do

  • 27-hole golf course
  • 5 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Spa tub
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • Elevator (36 inch wide door)

More

  • 22 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 15 to 39 for children
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1100 reviews" "
Rating 8 - Good. 222 out of 1100 reviews" "
Rating 6 - Okay. 42 out of 1100 reviews" "
Rating 4 - Poor. 20 out of 1100 reviews" "
Rating 2 - Terrible. 10 out of 1100 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful, we can’t wait to return!
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Sheralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and ideal for family and cooperate evnts
Stayed 2 nights in Aug 2024

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top spot to stay!
The room was clean and in very good order, fittings and fixtures were also clean and tidy. Bathroom was spacious and well appointed. Only point that I could fault was that there was only on packet of complimentary biscuits, two wold have been nice! Otherwise, a great stay in a great hotel in an excellent location! Thank you.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Traveled with family
Liked: Staff & service
The location was most convenient. The rooms need soundproofing as we could hear everything from adjoining rooms and hallway. More attention in restocking bathrooms needed - pumps not working and moisturiser empty. Beds very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing we will be staying again
Stayed 2 nights in Aug 2024

10/10 Excellent

Reagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Stayed 1 night in Jul 2024

6/10 Okay

Toni

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very Average
Unfortunately the bed sheets had not been changed and had blood stains on the mattress cover. Housekeeping were able to change the bedding the next day, I got a blanket and slept on top of bedspread as it was late at night and didn't have the energy or nor was I offered another suite. I booked the signature suite for two nights. Found the toilet didn't flush properly either and looked like a hole in the vanity pipe work which was being covered with a plastic bag. Not to mention the unmentionable white mark next to the switch on the bedside lamp. I did let front desk know of the plumbing issues upon exit as they weren't of major concern. Did let them know again then at that point regarding the bedding. To which they apologised but no compensation was offered. I guess that's what happens when you pay in full and up front.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A favorite place for us to stay. This time with a baby’s. Staff were super helpful and accommodating, even with providing a high chair in the room for us.
Stayed 4 nights in Jul 2024

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay here- now rooms are renovated but same friendly staff and quality food/experience.
Stayed 1 night in Aug 2024

8/10 Good

Kota

Traveled with family
Liked: Amenities
Breakfast was so good
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

Statio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Royal Pines to attend an AFL game - the stadium is just around the corner. The facilities and staff were excellent. Enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Perfect stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service. Beautiful grounds and great golf course. Check in was the best service I have ever received. Efficient, friendly.
Stayed 1 night in Jul 2024