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Crowne Plaza Surfers Paradise, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Surfers Paradise, an IHG Hotel

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Beach/ocean view
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Restaurant
  • Bar
    Bar
  • Hot Tub
    Hot Tub

Explore the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    6 min walk
  • SkyPoint Observation Deck
    16 min walk
  • Gold Coast Convention and Exhibition Centre
    16 min walk
  • Surfers Paradise, QLD (SFP)
    8 min drive

Room options

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 498 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 356 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View

  • 1281 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

  • 925 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 355 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

  • 569 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

  • 925 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
Exterior
voco Gold Coast, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1002)
The price is $189
per night
$208 total
includes taxes & fees
Dec 5 - Dec 6
voco Gold Coast, an IHG Hotel

About the neighborhood

Gold Coast

With a stay at Crowne Plaza Surfers Paradise, an IHG Hotel in Gold Coast (Surfers Paradise), you'll be within a 5-minute drive of Gold Coast Convention and Exhibition Centre and The Star Gold Coast. .This luxury hotel is 1.3 mi (2.1 km) from Pacific Fair Shopping Centre and 1.3 mi (2.1 km) from Surfers Paradise Beach.

What's nearby

  • Gold Coast Convention and Exhibition Centre - 16 min walk - 0.9 miles
  • The Star Gold Coast - 2 min drive - 1.1 miles
  • Pacific Fair Shopping Centre - 2 min drive - 1.3 miles
  • Surfers Paradise Beach - 3 min drive - 1.3 miles
  • Cavill Avenue - 4 min drive - 1.5 miles

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 20 min drive
  • Coolangatta Airport (OOL) - 34 min drive

Restaurants

  • ‪Cantina on Capri - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪BMD Northcliffe Surf Club - ‬13 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Crowne Plaza Surfers Paradise, an IHG Hotel

Luxury Gold Coast hotel in Surfers Paradise with bars
Crowne Plaza Surfers Paradise, an IHG Hotel offers 269 accommodations with espresso makers and safes. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 guestrooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Relish Restaurant - Overlooking the pool, this bar serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (AUD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Relish Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 18 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews" "
Rating 8 - Good. 254 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
No gym.
Stayed 1 night in Aug 2024

8/10 Good

Leia

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allways polite staff
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay Crowne stay was comfortableand clean. It was disappointing the tea did not get refilled fir our second day
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, MURRAYS BRIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are lovely. We had the best 180 deg view. Loved it
Stayed 1 night in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with good staff support.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Crowne Plaza, Surfers Paradise. The staff are welcoming and friendly. The bed is comfortable and spacious bathroom. The buffet breakfast is excellent. I highly recommend this property and will be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

ADITHYA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Roy

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast far too expensive. Room looking very tired
Stayed 3 nights in Aug 2024

8/10 Good

Govind

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is a decent hotel if you can get a good price. The decor and property are a bit dated and basic. However, it’s clean and centrally located. It’s not on the water or beach so don’t expect that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chun-Miao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property has ages but you can see it was still taken care of. It was clean and welcoming, friendly staff. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent place to stay when visiting Gold Coast.
Room was very clean. Staff incredibly helpful will come back again. Ideal location light rail right outside the door
Stayed 1 night in Aug 2024

2/10 Terrible

Charlotte

Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Valay

Stayed 4 nights in Jul 2024

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect or a short stay
Stayed 1 night in Jul 2024

10/10 Excellent

Aria

Stayed 1 night in Jul 2024

10/10 Excellent

Rhys, Bertram

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, close to everything. Even gave me a free room upgrade.
Stayed 4 nights in Jul 2024

8/10 Good

Homa

Traveled with family
Liked: Amenities
Good breakfast, Nice hotel and beautiful garden & pool But; Slow in customer service and very basic room. The TV screen was very poor quality. The water for the shower was either too hot or too cold, not in between. Heater was not working either in the room.
Stayed 2 nights in Jul 2024

4/10 Poor

Mel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Tried contacting the hotel numerous times the morning of arrival to gather further information without any luck.. Checking in @ 1pm - 2 staff only managing reception. We wanted to park vehicle on site and leave straight away. I advised I had attempted calling numerous times, prior to arriving, was told a busy check-out. Not sure how or what happen at 3pm at check in time.. that evening attempted again to call reception again around 9pm - 3rd time they answered.. the king bed was terrible and left fatigued rather the refreshed.. ask about Breakfast on check in - the place is known for it’s revolving restaurant. I was told to GO UP to the restaurant in the morning provide room number - they don’t do breakfast.. was a horrible experience this time around .. after attending a wedding during the day , a nice comfortable bed wasn’t waiting .. probably won’t return. Service and standard have deteriorated.. stay here many times prior.
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the ocean
Stayed 1 night in Jul 2024