Our overall stay was enjoyable due to the convenient location and price, BUT the service we received from the staff was dismal, and the equipment provided in the room was less than ideal for SELF CONTAINED accommodation. PROS- The pools were nice, games room fun, free parking a bonus, pleasant décor, recently renovated bathrooms, within walking distance to everything. CONS- The oven had no temperature indicators, no baking dishes, the frying pan was un-usable and we requested a replacement which was even worse! Chopping board was disgusting. All dinnerware was chipped. Can opener didn't work. Knives were as blunt as my hand. The broom and vacuum cleaner were used by the tradies which were full of dust/concrete. No mop bucket. Couldn't get to the laundry sink as the door did not open enough. The balcony isn't safe, and the windows have no security screens to stop children falling out. We were advised by staff to buy anything else we needed!Oh and remember to bring your own toilet paper as it isn't provided!! The reception was barely open and the afterhours number went to a callcentre. DO NOT STAY HERE IF YOU INTEND ON STAYING LONGER THAN 2 NIGHTS AND WANT TO COOK.