What's the difference between a B&B and a retreat? This place was listed by Expedia as a B&B and we booked on that basis, but when I asked for tea and milk in the room I was told by the owner that it wasn't a B&B but a 'retreat' and we could use the kitchen downstairs, altho the owner did bring up some stuff. Also this was booked as a 'de luxe' room but there was no en suite, no washbasin in the room, a rather grubby in parts, shabby bathroom/toilet across the landing shared with 3 other bedrooms, some of which were double (another bathroom downstairs was no use to me in the night because I am disabled), no chairs, no bedside lights, wardrobes full of owner's clothes, only a rickety folded up spare bed on which to put the suitcase. The owner thought we were staying 2 nights when we'd only booked the one, she asked us for payment when we had already paid on booking and seemed unaware we had gone thro Expedia, she was keen to get us out because she 'wanted to take the washing out' even tho we were on time to leave before the deadline.