This hotel is transitioning, I believe, from being independently owned to being a Best Western. The transition is incomplete. The service was very good and courteous, but the halls are dark, and the room I had was a little cramped. The bathroom was perfectly fine in my opinion, but some travellers might find it dated. My television didn't work properly; I gave up rather than asking for help as it wasn't that important to me. There is a free parking lot in the back, which is great, because street parking in Glasgow is exorbitant! But you have to drive down a narrow unpaved alley to get to it. The hotel is near the university, which is nice. On the other hand, you can walk to the downtown, but it will take you twenty minutes or more. All things considered, I was satisfied, despite some blemishes.