Located in Drymen, Buchanan Arms Hotel & Leisure, Sure Hotel Collection is in a rural location, within a 15-minute walk of Drymen War Memorial and Rob Roy Way - South. .This hotel is 10.8 mi (17.3 km) from Loch Lomond and 1.8 mi (3 km) from Loch Lomond and The Trossachs National Park.
What's nearby
Loch Lomond and The Trossachs National Park - 1 min walk - 0.0 miles
Drymen War Memorial - 3 min walk - 0.2 miles
Rob Roy Way - South - 3 min walk - 0.2 miles
Loch Lomond - 17 min drive - 11.4 miles
OVO Hydro - 37 min drive - 21.5 miles
Getting around
Balloch Station - 16 min drive
Glasgow International Airport (GLA) - 41 min drive
Restaurants
Oak Tree Inn - 6 min drive
Turnip The Beet - 7 min drive
Oakwood - 7 min drive
St Mocha Cafe - 6 min drive
The Clachan - 4 min walk
About this property
Buchanan Arms Hotel & Leisure, Sure Hotel Collection
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection has a restaurant on site.
Montrose by Buchanan - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Snug Bar - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Food and drink
Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
A bar/lounge
A restaurant
Restaurants on site
Montrose by Buchanan
The Snug Bar
Things to do
Health club
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
Business center
Computer station
Meeting rooms
Outdoors
Garden
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
1 building
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
3-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Late-night room service
More
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GBP 15.00 per pet, per night
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
Pet fee: GBP 15.00 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Buchanan Arms Hotel Spa
Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 300 out of 855 reviews
10 - Excellent
300
Rating 8 - Good. 304 out of 855 reviews
8 - Good
304
Rating 6 - Okay. 148 out of 855 reviews
6 - Okay
148
Rating 4 - Poor. 74 out of 855 reviews
4 - Poor
74
Rating 2 - Terrible. 29 out of 855 reviews
2 - Terrible
29
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
6/10 Okay
shirley
Traveled with group
Nov 18, 2025
Liked: Staff & service
The rooms are very basis and desperately in need of refurbishment especially the bathroom
Very limited housekeeping service and WiFi non existent
Overall the breakfast was good but hot food ran out on the 1st morning before the end of service
Stbaff very friendly
shirley
Stayed 3 nights in Nov 2025
8/10 Good
Jeremy
Nov 12, 2025
Jeremy
Stayed 1 night in Nov 2025
6/10 Okay
Tony
Traveled with family
Oct 28, 2025
Liked: Amenities
Room (52) was in poor condition.
Shower was sporadic and unusable. This was due to leisure facilities according to staff.
Room was fairly clean but in dire need of basic refurbishment.
Bed was comfortable enough.
Tv was not working originally and no coffee available which I had to go to reception to remedy both issues
Food at restaurant was decent and I’d say decent value.
Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order..
breakfast was a decent standard with no complaints.
Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations.
Location is good.
Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
This hotel needs a renovation. Almost everywhere you can see major wear and tear. Room had a chair with a torn seat and the carpet was worn out. Key card stopped working daily. There is no elevator so climbing and descending stairs is required with your luggage. Hallway smelled of cigarette smoke.
Paul
Stayed 2 nights in Sep 2025
6/10 Okay
Oliver
Sep 17, 2025
Liked: Cleanliness, staff & service, room comfort
Comfortable but tired
We stayed for a couple of nights whilst visiting family in the area. We felt that the hotel was comfortable, but in need of significant modernising. Our room was feeling very tired , with dated and scuffed furnishings . The walls were also very thin leading to disturbed sleep thanks to some amerous neighbours! The leisure facilities are a real bonus, with a good pool, steam room, sauna and jacuzzi. The staff both in the hotel and at the pool were profesional and friendly throughout our stay
There were no elevators which wouldn’t have been a problem, except we had to go through lots of hallways and down several flights of stairs with our luggage. One of our rooms had lots of spiders in it. Breakfast was served a little late so we weren’t able to eat anything before we needed to get back on the road; there wasn’t even any fruit or coffee/tea set out so people could grab stuff on the go.
Room was clean. Checkin was quick and easy. Onsite parking. Onsite restaurant and pub were open and very good!
December
Stayed 1 night in Sep 2025
6/10 Okay
Laura
Traveled with family and small children
Sep 12, 2025
Liked: Amenities
Disliked: Property conditions & facilities
The leisure facilities were great, the room was spacious and the bar was good. The rest was a bit average unfortunately
The running water was brown, the wallpaper was coming off the walls, some staff members were smoking directly below our window which, on a very warm evening, we needed to keep our windows open so the room stunk of cigarettes for a while
The staff were friendly and helpful
Good location clean tidy rooms though a bit tired. Restaurant was very good food was nice and good choice. Reception was quick at chevking us in and informing us of hotel facilities etc.
Have stayed here a few times before. We came for our anniversary but unfortunately wasn’t impressed this time. Our room was nice enough and comfy bed. There was 2 coffee cups with coffee & tea but no teaspoons to stir it. There also was no hand soap, shower gel etc or anything at all to wash your hands with in the bathroom which I found pretty poor.
The spa is ok, pool is nice but it’s very tired looking and needs a good upgrade tbh. Steamroom was like sitting in a cupboard.
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm.
The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.