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Victoria Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Inn

Reception
Lounge
Front of property
Family Suite | Soundproofing, free WiFi, bed sheets
Hallway

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
278 Victoria Street, Georgetown, George Town, Penang, 10030
  • Raja Tun Uda Ferry Terminal
    2 min walk
  • Azeem Cafe
    1 min walk
  • Penang Sentral
    28 min drive
  • Penang (PEN-Penang Intl.)
    28 min drive

Room options

View all photos for Deluxe Twin

Deluxe Twin | Soundproofing, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King

Deluxe King | Soundproofing, free WiFi, bed sheets

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Soundproofing, free WiFi, bed sheets

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Soundproofing, free WiFi, bed sheets

Family Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Soundproofing, free WiFi, bed sheets

Family Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe King Room

Soundproofing, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Soundproofing, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

George Town

With a stay at Victoria Inn in George Town (Downtown George Town), you'll be within a 5-minute drive of Swettenham Pier Cruise Terminal and KOMTAR. .This hostel is 2.4 mi (3.8 km) from Gurney Drive and 3.5 mi (5.6 km) from Gurney Plaza.
View more Hostels in George TownOpens in a new window

What's nearby

  • Pinang Peranakan Mansion - 6 min walk
  • Swettenham Pier Cruise Terminal - 9 min walk
  • Padang Kota Lama - 11 min walk
  • Penang City Hall - 11 min walk
  • KOMTAR - 2 min drive

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Macallum Monday Night Market - ‬4 min walk
  • ‪Norm Micro Roastery - ‬5 min walk
  • ‪Black Kettle - ‬4 min walk
  • ‪Sardaarji - Flavours of Punjab - ‬3 min walk
  • ‪Ice Cafe - ‬3 min walk

About this property

Victoria Inn

Hostel with a restaurant, a short walk to Swettenham Pier Cruise Terminal
Victoria Inn offers 32 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 32 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
At Victoria Inn, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.
Victoria Inn has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [280 Lebuh Victoria, George Town, Pulau Pinang, 10300, Malaysia]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Victoria Inn Penang
Victoria Penang
Victoria Inn George Town
Victoria Inn Hostel
Victoria Inn George Town
Victoria Inn Hostel/Backpacker accommodation
Victoria Inn Hostel/Backpacker accommodation George Town

Victoria Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 40 reviews" "
Rating 8 - Good. 13 out of 40 reviews" "
Rating 6 - Okay. 17 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Chin, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really good stay. Friendly staff and clean room. Booked the twin sharing room and the beds are pretty big.
Stayed 3 nights in Nov 2018

10/10 Excellent

Jules

Liked: Staff & service, property conditions & facilities
The staff were very helpful and pleasant. A good location close to the bus and ferry terminal and near all the attractions and Little India. Again fantastic staff. 👍😃
Stayed 3 nights in Oct 2018

6/10 Okay

NUR KHAIRUNNISAH BINTI

Stayed 3 nights in Aug 2018

8/10 Good

john, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
Very good location. Staff very helpful and pleasant. I paticulaily appreciated Mr. Peter for his knowledge, his patience and good cheer.
Stayed 12 nights in Jan 2018

6/10 Okay

Donna, MY

Ok hotel
It is very near to murals area,food and transportation. Same breakfast served everyday while we stayed here (eggs,sausages,baked beans,toast,coffee/tea). Ok for the price.

10/10 Excellent

Danial, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place and strategic.
That was fun and relax. Breakfast was nice. But, WiFi connection is so disappointing.

2/10 Terrible

Nurfarrah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay here ever again
I will never stay at this hotel Poor service Room stink Soap dispenser empty Poor free breakfast taste and only for 1 dish per person with no topup Arrogant female chinese at receptionist

4/10 Poor

traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
GOOG location but very poor maintenance
Near bus terminal and the old city yet away from main hustle. Breakfast food and service good. But the cleaning very bad: I asked for room cleaning once only in 5 days but nothing was cleaned: not the bathroom, nor the tables and glasses; they only changed the sheets and towels. As for the guy at the reception, he was a real useless jerk, making mistakes all the time: wrong dates on my breakfast tickets and failing to extend my stay as I had requested, and never ever apologizing.

6/10 Okay

Lee Ling

Ok to Stay
The hotel is just nice for the price and cleanliness.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
very lousy outside.. have opera cina during that time..

8/10 Good

Leong, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant
pleasant

2/10 Terrible

LUN KAI

Disliked: Cleanliness, staff & service, room comfort
Worse hotel ever
I haven't checked in the hotel, when I arrived the hotel they said sorry we don't have any rooms available and they sent me to another hotel nearby called Hotel19 . The hotel 19 was worse than you imagine, they give me room in 4th floor (410) and the elevator was out of service. I have check out and till now I am waiting for my refund.

6/10 Okay

mohd zaibidi, kangar

Disliked: Staff & service, property conditions & facilities
just ok
Just OK need to improved on facility ie need to have iron at room.

6/10 Okay

Clarence, Malaysia

Liked: Cleanliness
Nice hotel close to jetty and bus terminal.
I only stay for one night. I think the hotel quite good, a lot of parking place. In addition the hotel near the jetty and bus terminal very suitable for the tourists.

6/10 Okay

Rod , Brisbane, Qld, Australia

Budget but not bad
We chose this hotel because it is close to everything in Georgetown. This was a nostalgic trip for this old R.A.A.F.-ie. Not much has changed in 50 years in this part of Penang. Walk from the ferry terminal. A block from the Weld where you will find Mamu Kopitiam - great restaurant - say Hi to Anuar - best coffee, best Nasi Lemak. Walk a couple of blocks the other way to Little India in Chulia St for Roti, or to get money changed or buy tickets to Haat Yai on a mini van. The hotel staff were pleasant and helpful. Breakfast is served downstairs and the chef remembers your preferences and starts preparing as soon as he sees you walk in. This is a budget hotel - so don't expect everything perfect. The beds were comfortable. We eventually got a great shower once the hot water was made to work.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Cheap but not nasty. Great value.
2 night stay! We stay at this hotel regularly and recommend it to friends regularly.

6/10 Okay

Rohaizat

Disliked: Cleanliness, staff & service

8/10 Good

hau, Melaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic hotel to stay.. very near Jetty..
I will come again next year during International Penang Bridge Run. Very near to Jetty, bus station & hawker center within walking area.

2/10 Terrible

kavitha, penang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not as expected...
What was told was not there... the worst thing is you have to pay for their wifi service... unacceptable...

8/10 Good

Nur Hanim, Penang

Liked: Staff & service
Affordable Budget Hotel
The room was nice and clean. The staffs were nice and helpful. The continental breakfast was tasty. However, there was a confusion regarding a free wireless internet. As we did the reservation from Hotels.com, it was stated that the wireless internet was free but when we arrived at the hotel, the internet was chargeable.

10/10 Excellent

Atimon

Stayed 1 night in Jun 2023

8/10 Good

Somjate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very near Jetty. Clean rooms.
Stayed 1 night in Apr 2023

6/10 Okay

An-Ting

Traveled with family
Liked: Property conditions & facilities
Hotel WiFi failed all the time
Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
Stayed 2 nights in Feb 2020

2/10 Terrible

waiying

Disliked: Staff & service, property conditions & facilities, room comfort
Bad customer service in penang
The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner. After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us. We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel
Stayed 2 nights in Jan 2020