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Sunway Hotel Georgetown Penang

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Hotel Georgetown Penang

In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Daily buffet breakfast (MYR 35 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    3 min walk
  • KOMTAR
    6 min walk
  • 1st Avenue Mall
    8 min walk
  • Penang (PEN-Penang Intl.)
    26 min drive

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 1 King

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
Outdoor pool
JEN Penang Georgetown by Shangri-La
Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $87
per night
$106 total
includes taxes & fees
Dec 5 - Dec 6
JEN Penang Georgetown by Shangri-La

About the neighborhood

George Town

With a stay at Sunway Hotel Georgetown Penang, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. .This hotel is 1.9 mi (3 km) from Swettenham Pier Cruise Terminal and 2.8 mi (4.5 km) from Gurney Plaza.

What's nearby

  • Penang Times Square - 3 min walk - 0.2 miles
  • KOMTAR - 6 min walk - 0.3 miles
  • Gurney Drive - 3 min drive - 1.8 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.9 miles
  • Gurney Plaza - 5 min drive - 2.9 miles

Getting around

  • Penang Sentral - 27 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Ying Her Kopitiam 银河茶室 - ‬3 min walk
  • ‪Restoran Zim Sum 点心之家 - ‬3 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬2 min walk
  • ‪五洲茶室鱼头米粉 - ‬1 min walk

About this property

Sunway Hotel Georgetown Penang

Central hotel with free parking connected to a shopping center in George Town
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 250 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 25 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Reviews

8.6

Excellent

Rating 10 - Excellent. 408 out of 1001 reviews" "
Rating 8 - Good. 472 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kai Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly helpful staff
Lovely hotel with great and helpful staff. Beds were comfy,pool was great to cool off with towels provided. They cleaned our room every day. Location great for hawker food stalls.
Stayed 4 nights in Aug 2024

6/10 Okay

KUMPOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Gem in Georgetown
This is our 4th stay during our visit here in Georgetown., All is good except for their Vintage Wall Hung TV that is grossly lacking in Programs., Suggest Management look into Changing to Smart TV to cater for more nimble clientele for Netflik, Disney+ and other Apple or Android mobile users. This will complement everyone stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

8/10 Good

Gracie Ban Cheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jul 2024

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy environment & friendly staffs
Stayed 3 nights in Jul 2024

8/10 Good

Kheng Wee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay if you like night street food, desert and a need to purchase local goods.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing can be improved is may place water dispenser in every floors for customers to refill water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Edna Sheu Ling

Liked: Cleanliness, staff & service, amenities
Staff are helpful & friendly. Lots of eateries nearby & walkable to many other local market.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kam Hai

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious. Beds are bigger and comfortable. Staffs service and security are good. Penang street food and famous biscuits shops are around the corner. Walking distance to Komtar and Times Square shopping mall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chor Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Randall

Traveled with partner
Liked: Cleanliness, staff & service
Sunway Hotel is convenient to food places. Next to the hotel is a food street with a few famous food stalls. McDonald's and Times Square, specialty food gifts and convenience stall is 2mins walk from the hotel. Staffs are very helpful and informative.
Stayed 3 nights in Jun 2024

4/10 Poor

SOON NEE

Stayed 2 nights in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to get food and gorceries, local food hawker, lots of restaurants and shops just need 1 minute walk. Few local banks are walking distance. Hotel staffs are helpful and friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Ean

Stayed 4 nights in Jun 2024

10/10 Excellent

Jong Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is attentive and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Clara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip with friends
2nd time staying here. Convenient as street vendors are just outside hotel. Only set back is hotel's coffee house is not opened for dinner and no room service
Stayed 2 nights in May 2024

10/10 Excellent

Hsiao Ching

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very gd, New Lane market for stalls just round the corner. Ample food options are available nearby hotel. Facilities are in gd working condition. Little minus point - There was a used towel and shower cap on the washroom when I checked in. Air-conditioning and WiFi was abit unstable.
Stayed 3 nights in May 2024

10/10 Excellent

Wee

Stayed 1 night in May 2024

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Randall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Unsatisfactory stay
All the staff I encountered were pleasant and very respectful. The tv reception was dismal and the service technician did his best to improve the clarity but was not successful. I believe the lcd tv should be replaced with a led unit. At night the room temperature increased and made sleeping uncomfortable. For this reason and the poor tv reception I do not recommend this hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Balanurali

Stayed 2 nights in May 2024

8/10 Good

xuemei

Traveled with family
Liked: Staff & service, property conditions & facilities
Location is pretty good.
Stayed 3 nights in Apr 2024

4/10 Poor

JUN WU ALAN, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Yoke Chin

Traveled with family
Liked: Staff & service, amenities
Bathroom tiles dirty
Stayed 3 nights in Apr 2024