This is a great location, though somewhat hard to find being in an indoor mall shopping hallway. Here are my complaints:
1. The room never got cold with temperature set to the lowest and fan speed on high. Complained, No Help. Outside temperatures in the 80's. I never opened the window.
2. There was no phone in the room. What if we had a medical emergency? You needed a map to find your room, a 5-minute walk from the elevator with stairs.
3. Went down to the bar at about 8pm and asked for a beer and attempted to charge it to my room. Unable to charge anything to your room, hotel policy. I then attempted to pay with cash, unable since they do not deal with cash. Since I didn't bring my credit card, I couldn't purchase the beer without returning to my room to get my credit card, the only way to pay, hotel policy.
4. Staff was excellent. Hotel policies not so much.