Brookside Lodge

3.0 star property

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Lobby sitting area
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$65
$59 nightly
$65 total
Total with taxes and fees
Feb 24 - Feb 25

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(171 reviews)
  • Mountain view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite

9.0 out of 10
Wonderful
(52 reviews)
  • Mountain view
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(135 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Gatlinburg

In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. .This family-friendly hotel is 1 mi (1.6 km) from Gatlinburg SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle.

What's nearby

  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles
  • Gatlinburg Convention Center - 2 min drive - 1.3 miles
  • Gatlinburg SkyPark - 3 min drive - 1.3 miles
  • Gatlinburg Space Needle - 3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬17 min walk

About this property

Brookside Lodge

Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.
A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1249 out of 2187 reviews
Rating 8 - Good. 509 out of 2187 reviews
Rating 6 - Okay. 242 out of 2187 reviews
Rating 4 - Poor. 110 out of 2187 reviews
Rating 2 - Terrible. 77 out of 2187 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
It was really nice a little dated but clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline, Benton

Traveled with partner
Liked: Staff & service, amenities
We had one of the older rooms. Carpet was definitely outdated along with all the cabinets in the room. But otherwise we wouldn’t stay anywhere else!
Stayed 1 night in Nov 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Dustin

Stayed 6 nights in Nov 2025

10/10 Excellent

Chelsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, they were so kind and accommodating. Our room was along the river and we had a beautiful view. We were treated so kindly by those people, and will be back again!
Stayed 1 night in Nov 2025

4/10 Poor

Avinash Reddy

Liked: Cleanliness
The rooms felt neglected. Usual water popping sound from bathroom is very disturbing. And there is a regular trash pickup from parking lot during early morning around 2:00am, that is very disturbing.
Stayed 3 nights in Nov 2025

8/10 Good

Chasity

Traveled with family
Liked: Amenities
Convenient location, having the river right outside of our door was lovely. Very good breakfast with hot food like eggs, biscuits and gravy, sausages, and pancakes along with things like cereal, bagels, and yogurt. Good directions at check-in as to where everything was and appreciated the sheet on bear safety as black bears are often seen in this area. Beds were reasonably comfortable -- though on the soft side - and everything in the room was functional in terms of appliances. The only negative thing I will say is that housekeeping felt a bit subpar during the stay and when we arrived they'd failed to clean out the coffee pot from the last guests which was a pretty big oversight. Overall, we would stay again for the comfort, location, and amenities.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was good we got to see a bear up close and personal we were bringing our things in and the door was open and I turn around and there was a bear coming in the door i just slowly moved to the door and I talked to it like it was a dog and said go on back out and it did it was the best part of our stay my daughter in law and I loved it and it goes to the back and in the creek and she gets pictures of it and talked to it like a dog this was the best part of our stay
Stayed 4 nights in Nov 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No lighting or closet
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness
The room was very clean, and cutely decorated. The outside seating areas were very nice. The staff was very friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the room and the fireplace was awesome and felt good! The room had lots of space and a bathtub fit for a king. The staff was wonderful and even let us check in a little early. I didn't feel like we had a honeymoon suite because it was not any different than any other room, but the price!! I will definitely book here again. Thanks for a comfortable room.
Stayed 1 night in Nov 2025

8/10 Good

Sandi, Augusta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, loved the laminate flooring rather than carpet, loved the stream out back and how you could hear it in the room, staff was very friendly, only complaint was the free breakfast was cold, overall it was a great stay and I would definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, room was clean & comfortable. Great location. Quiet place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brookside Lodge was the perfect option for us during our trip. The rooms were spacious for us to get our backpacking gear together and the view of the river with the in room fireplace set the perfect tone for our trip. We enjoyed the near by pizza place and found it quite but well situated just outside the busy area. The staff were all incredibly friendly. We highly recommend choosing Brookside Lodge as it’s the right price for the right place!
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Stayed 1 night in Nov 2025

6/10 Okay

Candido, Chattanooga

A lot of deferred maintenance throughoutthe resort.
Stayed 2 nights in Nov 2025

8/10 Good

Stephen, Allentown

Stayed 3 nights in Nov 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room other than carpet could be replaced with new carpet or hard wood floors. Has a beautiful view and cabin feel to it. In a good quiet location. Walking distance to every you would like to see or shop. Front desk was very kind and helpful. Id stay there again
Stayed 2 nights in Nov 2025

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay staff was wonderful will be going back again
Stayed 5 nights in Nov 2025

8/10 Good

Mitch

Liked: Cleanliness, staff & service, amenities
Clean room, location,staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Loved the balconies overlooking creek and got to watch the bears from our balcony. Beds and linen very comfortable
Stayed 3 nights in Aug 2025

4/10 Poor

Linda

Traveled with family
Did not appear the toilet had been cleaned upon check in. Didn’t receive any room service the first day. I had to call to get fresh towels for the bathroom. Found a pair of socks under the bed. The beds were never made (nor sheets changed) the entire stay, nor was the bathroom cleaned.
Stayed 4 nights in Nov 2025

10/10 Excellent

daniele

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved sitting on the balcony watching the brook flowing past the resort. It was the perfect time to watch the leaves fall. I loved feeling safe and comfortable and enjoying the quiet. Parking was easy. Staff was very friendly and most helpful.
Stayed 2 nights in Nov 2025