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Best Western Toni Inn

2.5 star property

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Photo gallery for Best Western Toni Inn

Indoor pool, seasonal outdoor pool, sun loungers
Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3810 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪17 min walk‬
  • Patriot Park
    ‪2 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Pigeon Forge

With a stay at Best Western Toni Inn in Pigeon Forge, you'll be on the Strip, a 3-minute walk from Dolly Parton's Stampede Dinner Attraction and a 5-minute drive from LeConte Center at Pigeon Forge. .This hotel is 2.5 mi (4 km) from Island at Pigeon Forge and 4.3 mi (6.9 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk
  • Old Mill - 17 min walk
  • LeConte Center at Pigeon Forge - 5 min drive
  • Island at Pigeon Forge - 6 min drive
  • Dollywood - 12 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬17 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬19 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Best Western Toni Inn

Hotel with free breakfast, steps from Dolly Parton's Stampede Dinner Attraction
Best Western Toni Inn offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast

Things to do

  • Children's pool
  • Heated pool
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Toni
Best Western Toni Inn
Best Western Toni Inn Pigeon Forge
Best Western Toni Pigeon Forge
Toni Inn
Toni Inn Best Western
Best Western Pigeon Forge
Best Western Toni Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Toni Inn Hotel
Best Western Toni Inn Pigeon Forge
Best Western Toni Inn Hotel Pigeon Forge

Best Western Toni Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chrissy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Almost terrific
The property was outdated. The oeople were wonderful. Our only real issue was breakfast. My husband, being a type 1 diabetic, went down at 930 for orange juice and everything was already bring put away and the juices were just water. It would have been really helpful if everything was available until 10 as advertised.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Stayed 3 nights in Oct 2024

10/10 Excellent

Gerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2am due to weather conditions on the mountain and detours, staff was very friendly and attentive even with all our delays.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bufford

Stayed 3 nights in Oct 2024

6/10 Okay

Jenny

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The property was well kept outside and staff was friendly every time we dealt with anyone. There was a nice selection of foods for breakfast, but it wasn’t ready until 7. I have three small kids, so they are up and hungry before then. The waffles were delicious. Our only real problem: The floor in our room was dirty - like not swept well and not mopped at all. I let the front desk know and they said they would have someone sweep and mop. It was cleaner when we returned, but they missed most of the bathroom floor area and our feet and socks were black every time we walked through there. I had to make my kids wear their shoes when they weren’t in the beds. I do not feel like it was mopped well between guest stays.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW Toni stay
The staff was friendly. Breakfast was good. I asked for daily cleaning and towel replacement. Towels were replaced, and the bed was made, but the sink was cleaned only once during the week. There was a table to work on but no lamp. The plug-in on the wall did not work, and the plug-ins on the clock beside the beds did not work.
Stayed 4 nights in Nov 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we were expecting
This hotel was ok, but is very “dated”. We only stayed 1 night (had reservations for 2) because it wasn’t what we expected. There was nothing wrong with it, other than the rooms need updating. It was clean, no complaints there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Quite
Stayed 2 nights in Nov 2024

8/10 Good

scotty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so close to Dollywood and CLEAN! The indoor heated pool was nice for the kids as was the complimentary breakfast!! We will be back!!
Stayed 2 nights in Oct 2024

10/10 Excellent

bar

Stayed 1 night in Oct 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very well-maintained hotel close to Dollywood. The hotel was extremely clean and the hot breakfast was one of the better breakfasts I have had at a motel.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here enjoyed Location and the staff
Stayed 1 night in Nov 2024

8/10 Good

Byron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub/shower drains very slowly as you are trying to use it. Breakfast was great, and nice location so you can walk to restaurants in either direction. Will stay again.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a maintenance man let himself into our room unannounced for no apparent reason. The breakfast area is very small with limited seating.
Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ben

Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffney

Traveled with partner
Liked: Staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2024

8/10 Good

Abdon, Fayetteville North

Traveled with family
Good
Stayed 1 night in Oct 2024

8/10 Good

Brittany

Stayed 2 nights in Oct 2024

8/10 Good

Hal, Deerfield

Liked: Cleanliness, amenities, property conditions & facilities
We liked being close to all attractions The room given was nice in size but the noise was terrible. Staff at front desk not friendly or informative
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Stayed 3 nights in Oct 2024