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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
  • Pool

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    9 min walk
  • Anakeesta
    12 min walk
  • Traffic Light #5
    12 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    67 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Pool
Breakfast included
Pet friendly
Parking included
3.6 out of 5, Good, (473)
The price is $91
per night
$109 total
includes taxes & fees
Jan 1 - Jan 2
Super 8 by Wyndham Downtown Gatlinburg at Convention Center

About the neighborhood

Gatlinburg

Located in Gatlinburg, Quality Inn & Suites is in a national park, a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf. .This hotel is 0.4 mi (0.7 km) from Herbert Holt Park and 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Anakeesta - 12 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • SkyPark - 19 min walk
  • Gatlinburg Space Needle - 3 min drive
  • Gatlinburg Convention Center - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 331 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 77 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Traveled with group
Only ! One H handicap parking space Very inconvenient did not get to use handicap space during our stay 85 year-old man with a walker! Also, the bathroom floor flooded water everywhere !
Stayed 3 nights in Sep 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, comfortable eoom
Stayed 1 night in Sep 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service
Property was clean and I felt safe. However the rooms are dated and don’t match the original photos online. Breakfast was interesting and the options provided weren’t terrible. The “breakfast room” is extremely small and cramped. Overall it was a decent place to stay. Very basic.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Needs some TLC outside and around the property. Reception not signposted very well. Just says Office on small sign. Smelt strange in the office. Room good.
Stayed 1 night in Sep 2024

8/10 Good

Kacey

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the accessibility of this stay. The free breakfast was an added plus
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and just like the pics. We had a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jessica, Loganville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hot breakfast. Our toilet was running all night. We had to shut it off. So far It was okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Erica

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful and the people were very friendly and polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. The only complaint i have was trying to get out of the road going towards Pigeon Forge.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay and affordable.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Shawn

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Everything was great besides the old guy at the front desk. The gentleman was rude and angry. It was a great place besides that .
Stayed 4 nights in Aug 2024

8/10 Good

Madison

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating for the room since I brought my pet with me. I will say some of it was a little out dated but other than that, it was good. I enjoyed my stay here for a little weekend getaway.
Stayed 2 nights in Aug 2024

8/10 Good

Tyler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, basic room
A little worn out, but clean. At one end of town, but an easy walk to shops and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Misty

Stayed 2 nights in Aug 2024

8/10 Good

Michael A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

dabrittnay

Stayed 2 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

shaileshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two reservations. One for showing up early that Expedia had the date wrong and I was charged as no cancellation was available. The guy at the desk was helpful but said he could not do anything with Expedia having the wrong date. So was charged almost $200 for a one night stay at a dump. Also, choose a pet friendly to only find out that is an extra charge upon checkin. Will not use Expedia again
Stayed 1 night in Jul 2024

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place definitely shows it signs of age. Cracked paint on the walls in the rooms, rusty balcony railing, drains that do not work, ac units that smell, mattresses that feel like bricks, room cleaning with towels and linen only every three days.
Stayed 4 nights in Jul 2024