TRU BY Hilton Galveston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU BY Hilton Galveston

View from room
Exterior
Outdoor pool
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
4302 SEAWALL BLVD, Galveston, TX, 77550
  • Galveston Seawall
    7 min walk
  • Seawall Beach
    7 min walk
  • Galveston Island Convention Center
    20 min walk
  • Galveston, TX (GLS-Scholes Intl.)
    12 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Balcony (Ocean View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Ocean View, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Galveston

With a stay at TRU BY Hilton Galveston in Galveston (Midtown), you'll be within a 5-minute drive of Galveston Seawall and Port of Galveston. .This hotel is 3.1 mi (4.9 km) from Port of Galveston Cruise Terminal and 3.2 mi (5.1 km) from Moody Gardens.

What's nearby

  • Galveston Seawall - 7 min walk
  • Galveston Island Convention Center - 20 min walk
  • Galveston Island Historic Pleasure Pier - 2 min drive
  • Port of Galveston - 4 min drive
  • Port of Galveston Cruise Terminal - 5 min drive

Getting around

  • Houston, TX (EFD-Ellington Field) - 45 min drive

Restaurants

  • ‪The Spot - ‬18 min walk
  • ‪Rainforest Cafe - ‬18 min walk
  • ‪Papa's Pizza - ‬2 min walk
  • ‪IHOP - ‬15 min walk
  • ‪Salsas Mexican Restaurant - ‬5 min walk

About this property

TRU BY Hilton Galveston

Hotel with a 24-hour fitness center, a short walk to Galveston Seawall
Guest accommodations at TRU BY Hilton Galveston offer air conditioning. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

TRU BY Hilton Galveston Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 336 out of 676 reviews" "
Rating 8 - Good. 140 out of 676 reviews" "
Rating 6 - Okay. 86 out of 676 reviews" "
Rating 4 - Poor. 50 out of 676 reviews" "
Rating 2 - Terrible. 64 out of 676 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose and Nilsa

Traveled with partner
Liked: Property conditions & facilities
The manner in which we were treated by the staff was excellent. The room was clean and had a balcony overlooking the ocean. The breakfast food was delicious. Overall a great stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot.
Stayed 4 nights in Sep 2024

6/10 Okay

Crystal

Traveled with family
Liked: Cleanliness, property conditions & facilities
2nd time staying. The property is clean. The staff was so so, not bad and not overly wlcoming. The room was clean. The bed, it felt like I had slept on the floor when I woke up, it was very firm. Overall, depending on how I wasn't to sleep, I may stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Theodore, Terre Haute

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee people not entergetic
Stayed 1 night in Sep 2024

6/10 Okay

Dale

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Paid way too much for this room… even though we had a balcony corner room, it definitely wasn’t worth the price we paid for it.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views. Safe, clean and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Virgle

Stayed 1 night in Sep 2024

6/10 Okay

Ashley

Traveled with family
Liked: Property conditions & facilities
Check Out Time
Checkout time is posted in the room as 12pm but the hotel staff harassed us to leave by 11am. We planned accordingly to what we saw in the room and we were rushed out. Staff was not professional about it even though the room door says 12pm.
Stayed 1 night in Sep 2024

6/10 Okay

Tracy

Liked: Staff & service, amenities, property conditions & facilities
Room was infested with ants in different areas, overlooked it first night, but mid morning next day had to request a room change
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was professional
Stayed 1 night in Aug 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly stay right on the Seawall
Hotel and room were exceptionally clean and comfortable. It’s a fairly new property so everything was modern and in great condition. Bed was comfortable, and I really enjoyed the walk in shower. I was unaware there was a fridge in the room because it wasn’t stated on the room info that there was, so that was a pleasant surprise. No microwave in room, but there is one for use in the lobby by the snacks. Balcony and ocean view were excellent as well. Only cons are the balcony door and the window are not very good at blocking out noise. It was very rainy during my stay and it could hear it hitting the metal chairs as well as hear all of the traffic/loud motorcycles passing by on the wet road. The bathroom sink in my particular room was also a bit clogged and kept filling up when I would use it. Overall it was a pleasant stay though, and I would definitely book again.
View from window in room
Room/TV
Room/Bed
Room/Bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay before our cruise out of Galveston
Stayed 1 night in Aug 2024

8/10 Good

GEORGE, League City

Stayed 1 night in Aug 2024

8/10 Good

Jacqulin

Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Not the most comfortable
Had a room with a balcony and an ocean view. Could hear the road noise through the door and also as the wind blew- made a whistling sound. We tolerated that but the part that really got us was the large breed dog next door that would bark incessantly while the owner was away after dark. Called the front desk and was told not much they could do about it. The room was tidy. Only had 3 pillows for a king size bed, which I thought was odd. Got another from the front desk. Thermostat worked but if you weren’t moving in the room, it shut down. Especially while you were sleeping. And didn’t expect to pay $15/day for parking. Overall, I’ll be staying elsewhere in the future.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mercy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great, rooms were clean and the customer service was just as great. Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Retha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and myself spent two nights with ocean view balcony two queens beds. But before this, we had a issue with staff.Stating that we had partial view .They couldn't show proof. We had our proof. They accommodated us. Fight for your rights with receipt. Beautiful hotel with beautiful ocean view. Beautiful decor 💖
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2024