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Pestana Casino Park Ocean and SPA Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Indoor pool, outdoor pool
View from property
Casino
Indoor pool, outdoor pool
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Rua Imperatriz D. Amélia, Funchal, 9004-513
  • Madeira Casino
    2 min walk
  • CR7 Museum
    10 min walk
  • Funchal Municipal Garden
    10 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    22 min drive

Room options

View all photos for Double or Twin Room, Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Garden View

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Mountain View

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double or Twin Room, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, blackout drapes, soundproofing

Family Room

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area | 32-inch LCD TV with satellite channels, TV

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Partial Sea View (Side Sea View)

Double or Twin Room, Partial Sea View (Side Sea View) | Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Partial Sea View (Side Sea View)

  • 301 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Pestana Carlton Madeira Ocean Resort Hotel

Pool
Hot Tub
Spa
Pet friendly
4.4 out of 5, Excellent, (1020)
The price is $137
per night
$147 total
includes taxes & fees
Dec 9 - Dec 10
Pestana Carlton Madeira Ocean Resort Hotel

About the neighborhood

Funchal

With a stay at Pestana Casino Park Ocean and SPA Hotel, you'll be centrally located in Funchal, within a 5-minute drive of CR7 Museum and Funchal Farmers Market. .This casino hotel is 0.2 mi (0.3 km) from Madeira Casino and 0.2 mi (0.3 km) from Santa Catarina Park.

What's nearby

  • Madeira Casino - 2 min walk - 0.1 miles
  • CR7 Museum - 10 min walk - 0.5 miles
  • Funchal Marina - 11 min walk - 0.6 miles
  • Town Square - 15 min walk - 0.8 miles
  • Funchal Farmers Market - 20 min walk - 1.1 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Sete Mares Funchal - ‬9 min walk
  • ‪Galaxia Sky Bar - ‬4 min walk
  • ‪A Confeitaria - ‬2 min walk
  • ‪Casa Italia Pizzas & Pastas - ‬4 min walk
  • ‪Restaurante Casa Velha - ‬1 min walk

About this property

Pestana Casino Park Ocean and SPA Hotel

Luxury hotel with 3 restaurants connected to the convention center in Funchal
Pestana Casino Park Ocean and SPA Hotel offers 379 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

An outdoor tennis court, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.
Make yourself at home in one of the 379 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After enjoying recreational amenities such as a nightclub and a health club, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Panoramico, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Panoramico - This buffet restaurant serves breakfast, lunch, and dinner.
Sunset - This brasserie serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Panoramico
  • Sunset

Things to do

  • 200 slot machines
  • 6 gaming tables
  • Arcade/game room
  • Casino
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina

Full-service spa

  • Body treatments
  • Massage
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3976

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Pestana Casino Park Ocean and SPA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1022 reviews" "
Rating 8 - Good. 379 out of 1022 reviews" "
Rating 6 - Okay. 126 out of 1022 reviews" "
Rating 4 - Poor. 34 out of 1022 reviews" "
Rating 2 - Terrible. 18 out of 1022 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 7 nights in Aug 2024

8/10 Good

M-Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced dinner buffet. Disappointed with quality and selection of the food.
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, our 4th time staying there.
Stayed 8 nights in Jul 2024

8/10 Good

Marius

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

6/10 Okay

Benvinda

Liked: Staff & service
Disliked: Cleanliness
En general muy bien ubicado
Stayed 6 nights in Jul 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
Stayed 6 nights in Jul 2024

8/10 Good

Faren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Faustina

Disliked: Staff & service
This is definitely not a 5 star hotel. The lobby is nice and the breakfast options are good, but the bathroom has black mould all around the tap and sealant. What 5 star hotel doesn't have a coffee and tea tray in the rooms? I went down to the bar one evening to buy hot chocolate. The very rude barman glanced at me and carried on serving others who came after me. At first I thought it was a mistake, but when he did it twice, I just walked away because I didn't want to exchange words with such an ignorant person. The evening before I purchased a cup of tea at the bar. I had to wait a while for it and I specifically asked for oat milk, which I was told they had. They arrived with regular milk which made me sick. I will rate this hotel 3 stars and that is me being generous and their bar staff need serious training.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcel Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

8/10 Good

Ahmet

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near the centre and shops, restaurants and walls all near by. Highly recommend.
Stayed 11 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Hotel was amazing. It had three swimming pools, which I totally enjoyed. However, I don’t think this day explain correctly, how to get towels and robes and basic accommodations.

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. It's a place of relaxation. The staff is friendly and very helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert steven

Stayed 7 nights in Apr 2024

10/10 Excellent

Diana

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, delicious breakfast. Playground was out of the service…
Stayed 3 nights in May 2024

10/10 Excellent

Steven David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
Stayed 2 nights in Mar 2024

2/10 Terrible

Jose Luis

Stayed 5 nights in Mar 2024

10/10 Excellent

Alberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian Michael, Wellingborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with good bars and restaurants. Room size is good and there’s always someone on reception.
Stayed 7 nights in Feb 2024

10/10 Excellent

Luís Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
Stayed 15 nights in Feb 2024

10/10 Excellent

Ita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some issues with the room especially the bed but Edouardo rectified the matter in a swift and successful manor. Christian’s was also most competent when she rectified an issue which we had.
Stayed 5 nights in Feb 2024

8/10 Good

Samantha

Stayed 1 night in Dec 2023