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Casa Velha do Palheiro, Relais & Chateaux

5.0 star property

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Photo gallery for Casa Velha do Palheiro, Relais & Chateaux

Front of property
Interior
Garden
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Hot Tub
  • Bar
  • Breakfast included
  • Pool
  • Room service

Explore the area

Map
Rua de Estalagem 23, Funchal, 9060-415
  • Palheiro Gardens
    ‪5 min walk‬
  • Palheiro Golf Club
    ‪14 min walk‬
  • Madeira Botanical Garden
    ‪6 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room Main House

Deluxe Double Room Main House | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room Main House

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Garden View

Double or Twin Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room, Garden View

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Golf View

Double or Twin Room, Golf View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room, Golf View

  • 344 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Savoy Palace - The Leading Hotels of the World - Savoy Signature

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.8 out of 5, Exceptional, (487)
The price is $323
per night
$340 total
includes taxes & fees
Mar 2 - Mar 3
Savoy Palace - The Leading Hotels of the World - Savoy Signature

About the neighborhood

Funchal

Located in Funchal, Casa Velha do Palheiro, Relais & Chateaux is in a rural location, within a 15-minute walk of Palheiro Gardens and Palheiro Golf Club. .This golf country house is 3.3 mi (5.3 km) from Madeira Stadium.
View more Country Houses in FunchalOpens in a new window

What's nearby

  • Palheiro Gardens - 5 min walk
  • Palheiro Golf Club - 14 min walk
  • Madeira Botanical Garden - 6 min drive
  • Madeira Stadium - 7 min drive
  • Funchal Farmers Market - 8 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 20 min drive

Restaurants

  • ‪O Picadinho - ‬6 min drive
  • ‪Casa de Pasto das Eiras - ‬6 min drive
  • ‪Tabaca - ‬6 min drive
  • ‪Venda do Bello - ‬7 min drive
  • ‪Hortensia - ‬6 min drive

About this property

Casa Velha do Palheiro, Relais & Chateaux

Luxury country house with 3 hot tubs and a full-service spa
Casa Velha do Palheiro, Relais & Chateaux offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Funchal country house provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palheiro Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 hot tubs. Additional features at this country house include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 7 km.
Enjoy international cuisine at Casa Velha Dining Room, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the country house pool.A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Casa Velha Dining Room - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 7 km
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Casa Velha Dining Room

Things to do

  • 18-hole golf course
  • 3 spa tubs
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 64.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 64.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Property Registration Number 3434

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Velha Palheiro
Casa Velha Palheiro Funchal
Casa Velha Palheiro House
Casa Velha Palheiro House Funchal
Casa Velha Do Palheiro Hotel Funchal
Casa Velha Do Palheiro Madeira/Funchal
Casa Velha Palheiro Country House Funchal
Casa Velha Palheiro Country House
Casa Velha Do Palheiro
Casa Velha do Palheiro Relais Chateaux
Casa Velha do Palheiro, Relais & Chateaux Funchal
Casa Velha do Palheiro, Relais & Chateaux Country House
Casa Velha do Palheiro, Relais & Chateaux Country House Funchal

Casa Velha do Palheiro, Relais & Chateaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 88 reviews
Rating 8 - Good. 12 out of 88 reviews
Rating 6 - Okay. 2 out of 88 reviews
Rating 4 - Poor. 0 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, relaxing and perfect for a few rounds of golf…staff brilliant
Stayed 9 nights in Aug 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful safe haven!
This was a wonderful haven after my flight was cancelled due to high winds. The bedroom and bathroom were so spacious and service so attentive. Happy memories of eating a delicious breakfast on the lawn in the sunshine then going to the gym, sauna, indoor and outdoor pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a sneaky breakaway
The hotel in itself was excellent. Reception could not have been more helpful. The room was large and comfortable, I would have liked a view but in the block we were in that wasn’t possible. Kettle tea coffee etc was not normally provided but when requested was provided. Any issues such as the safe being temperamental were dealt with really quickly. Breakfast superb, eggs cooked to order. Dinner in the main restaurant was overall good, we had one problem with a meal that was dealt with by the fabulous maitre d to our satisfaction. Pool and spa lovely.
Stayed 4 nights in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great stay. Staff were very welcoming and we enjoyed our meals in the hotel restaurant and in the clubhouse.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really enjoyable stay.
A relaxing and very comfortable stay with friendly staff in a great location.
Stayed 5 nights in Feb 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location, incredibly relaxing
Stayed 7 nights in Sep 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique property
We had a lovely stay at Casa Velha do Palheiro. It is a beautiful property, the gardens being the highlight. Gorgeous, well-kept and quiet. A privilege to spend time there. Staff is very polite and competent. Rooms a tad tired, but we were told they are being renovated. That said they are still very clean and comfortable. All in all, we had a great deal and a memorable stay.
Stayed 6 nights in Jun 2022

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old fashioned/dated and Golf not in good condition
The hotel is beautiful on first sight and is a really cute setting. However, the rooms are very dated with few modern amenities. It would be very good for those looking for a bit of nostalgia but not as a getaway with modern conveniences . Long way out of Funchal at a cost of €20 to get to the centre which makes it 40 both ways. What is more, the food is very expensive as I think they know they have a captive audience, and the choice of dishes is quite limited. My partner is a vegetarian, and there is almost no choice on the menu. The gardens are stunning and beautiful to walk around. As I am a golfer, I’d say one needs to be cautious if going here for golf. Whilst the course has an amazing view, the condition itself is that of an average municipal course in the UK. With the price of €110 per round it’s way overpriced and awful value for money.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Estate, great hikes, spectacular landscapes and garden. Very quiet and relaxing, helpful staff that arrange activities around the island. Great breakfast, not so great lunch options. Spacious Rooms, nice touch with VIP perk: local cake and Madeira wine. Bathroom bit dated: shower leaked water all over it. Would stay again? Probably
Stayed 3 nights in Aug 2021

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the staff were very friendly and helpful especially Sonia on the reception desk. She helped us so many times including sorting our Covid-19 test. The only thing we didn’t like was the evening meals because it was not what we liked to eat! That was okay we used to visit different ones in Funchal. The rooms were clean and bright would visit again
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax in with excellent facilities and gardens Service from staff was great and food to a high quality, as a vegetarian was able to get evening meals cooked especially for me.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet peaceful hotel and the beautiful gardens are unique. Would thoroughly recommend a stay even if you are not a golfer.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is unique in that it is situated in the beautiful Palheiro Gardens. One could spend a whole day relaxing and ambling around looking at the beautiful flowers and trees. Breakfast provides a wide choice from which to chose and with eggs and omelettes cooked to order
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the garden, so beautiful and big! I truly recommend this oasis.
Stayed 1 night in Feb 2019

10/10 Excellent

Gillian, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel set alongside a golf course and botanic gardens Food was excellent plenty of variety and innovations A 20 min walk to the Clubhouse where there was a wonderful view down over Funchal and the harbour And a terrace and restaurant which was sheltered and a sun trap Food here was also excellent
Stayed 10 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely house , beautiful gardens; staff efficient. Excellent breakfast; car necessary.
Stayed 5 nights in Oct 2018

10/10 Excellent

JaneB, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, gorgeous location, very peaceful, very comfortable large clean rooms. Staff are superb, nothing is too much trouble.The main restaurant is first class along with the Restaurant Manager, Luis, and his superb team. The restaurant at the Golf clubhouse is also superb with stunning views over Funchal. we shall return and highly recommend.
Stayed 7 nights in Oct 2018

10/10 Excellent

Sue, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Space
Beautiful setting, helpful staff, delicious food, clean room and plenty of peaceful space.
Stayed 7 nights in Sep 2018

6/10 Okay

George, Toronto, On.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy at night To much lights on around rooms at night No nightly entertainment Spa and dining service was great
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel for relaxation
Great place to stay, calm, stylish (buildings, gardens, personnel, and even guests). Personnel goes out of their way to help you have the greatest possible holiday. Somewhat upmarket, but everything is top class: rooms, food (breakfast).
Stayed 6 nights in Aug 2018

10/10 Excellent

Tricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Individual, stylish hotel away from Funchal
Charming hotel in 200 year old mansion with new wings in grounds.
Stayed 4 nights in Nov 2017

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B Smith Oct 17 Review
Our holiday was booked to celebrate a special birthday. The hotel proved to be a great pick for our base as we explored the island of Madeira. Quiet, comfortable and stylish, it sits in lovely surroundings and is convenient for both excursions into Funchal and its environs as well as further afield. The ability to join a classic Levada walk from the hotel grounds as well as the beauty of the surrounding gardens makes it very suitable for the independent traveller.
Stayed 6 nights in Oct 2017

10/10 Excellent

sandra, macclesfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful gardens
A great 4 nights here. Helpful staff, lovely big room and great breakfast Enjoyed the Madeira wine tasting!
Stayed 4 nights in Oct 2017