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Quality Inn & Suites Franklin

2.5 star property

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Photo gallery for Quality Inn & Suites Franklin

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Free buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$80
$71 nightly
$80 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪9 min walk‬
  • Place, Lakeview Medical Center
    ‪11 min walk‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Super 8 by Wyndham Franklin
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 453 reviews
$56 nightly
The price is $64
Mar 1 - Mar 2
Total with taxes and fees
Super 8 by Wyndham Franklin

About the neighborhood

Franklin

With a stay at Quality Inn & Suites Franklin, you'll be centrally located in Franklin, just a 4-minute walk from Franklin Commons Shopping Center and 9 minutes by foot from Armory Plaza. .This hotel is 0.6 mi (0.9 km) from Lakeview Medical Center and 1.2 mi (1.9 km) from Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.2 miles
  • Armory Plaza - 9 min walk - 0.5 miles
  • Lakeview Medical Center - 11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 1.5 miles
  • Obici Hospital - 32 min drive - 31.1 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪El Ranchero - ‬4 min walk
  • ‪Joe's Pizza & Pasta Palace - ‬7 min drive

About this property

Quality Inn & Suites Franklin

Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 223 reviews
Rating 8 - Good. 49 out of 223 reviews
Rating 6 - Okay. 58 out of 223 reviews
Rating 4 - Poor. 23 out of 223 reviews
Rating 2 - Terrible. 23 out of 223 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

6/10 Okay

Patty

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms are very old
Stayed 3 nights in Nov 2025

4/10 Poor

Christina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall needs updating, room was dinghy and felt unsafe. The door did not close tight, although you could lock it, but it had about 1/2 inch gap you could see daylight. The staff was helpful and courteous with extra towels. The breakfast was minimal with cold cereal and toast/ muffins or yogurt. Could have had some fresh fruit.
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Room in good condition could use updating but overall decent
Stayed 5 nights in Nov 2025

6/10 Okay

Mackey

Stayed 1 night in Nov 2025

10/10 Excellent

Kayren

Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not clean, we ended up leaving after the first night and staying in a different hotel. It was gross. The lady at the front dest was nice when I checked out
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

Ronnie

Stayed 2 nights in Oct 2025

2/10 Terrible

Munir

Stayed 1 night in Oct 2025

10/10 Excellent

Kalib

Stayed 2 nights in Sep 2025

10/10 Excellent

Robin, Liberty

Stayed 1 night in Oct 2025

10/10 Excellent

Kalib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kalib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Staff is wonderful and respectful, the only thing i dont like is the channels, its boring in those rooms, they need to upgrade whag customers can watch, imagine staying for days and watching all those damn commercials and nothing to basically watch, do better. Besides that the place is cool and i love it
Stayed 1 night in Sep 2025

6/10 Okay

Markiseona

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets weren’t clean
Stayed 1 night in Sep 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Rynesha

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was dusty and filled with a bunch of spiders and spider webs
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I dealt with, wee very courteous and helpful...!
Stayed 1 night in Sep 2025

10/10 Excellent

Jay

Stayed 5 nights in Aug 2025

10/10 Excellent

tenika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Pretty nice and clean.

It was better then i expected. I love the floor, because carpet carry germs but this wood tile floor can be mopped if a spill happens.it was kool
Stayed 1 night in Aug 2025

8/10 Good

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Debra

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Breakfast left a lot to be desired (bagels with no cream cheese, 2 kinds of cereal, mini muffins, and stale cinnamon rolls). The bed was comfortable and the A/C workerd great! We were there less than 12 hours and it suited our needs.
Stayed 1 night in Aug 2025

8/10 Good

Garry

Stayed 1 night in Aug 2025