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Hey Lou Hotel Frankfurt Airport

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December 2024
January 2025

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Standard Single Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Lufthansa Flight Training Center
    7 min drive
  • The Squaire
    8 min drive
  • Opel Factory
    9 min drive
  • Kelsterbach (QLH)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 1 Bedroom, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 2 Twin Beds, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Platzhirsch Living Hotel

Free airport shuttle
Pet friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (221)
The price is $78
per night
$86 total
includes taxes & fees
Dec 6 - Dec 7
Platzhirsch Living Hotel

About the neighborhood

Kelsterbach

Located in Kelsterbach, Hey Lou Hotel Frankfurt Airport is connected to the airport, within a 15-minute drive of The Squaire and Deutsche Bank Park. .This hotel is 12.7 mi (20.5 km) from Financial District and 13 mi (20.9 km) from Jahrhunderthalle.

What's nearby

  • The Squaire - 8 min drive - 6.1 miles
  • Gateway Gardens - 10 min drive - 9.1 miles
  • Deutsche Bank Park - 13 min drive - 11.5 miles
  • Jahrhunderthalle - 14 min drive - 13.0 miles
  • Frankfurt Trade Fair - 16 min drive - 14.6 miles

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Pet-friendly hotel with free airport shuttle connected to the airport in Kelsterbach
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 234 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features gift shops/newsstands, wedding services, and a banquet hall.
At Hey Lou Hotel Frankfurt Airport, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kelsterbach? This hotel has 1421 square feet (132 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Craft-Beer-Brewery - Overlooking the garden, this brewpub specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Brauhaus - Onsite theme restaurant. Open select days.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.21 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.95 per person
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 300 out of 699 reviews" "
Rating 8 - Good. 246 out of 699 reviews" "
Rating 6 - Okay. 90 out of 699 reviews" "
Rating 4 - Poor. 40 out of 699 reviews" "
Rating 2 - Terrible. 23 out of 699 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and very quiet. Nice staff. Train line is a 15 minutes walk from hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and rest the night before a big flight at the airport.
Stayed 1 night in Jul 2024

8/10 Good

Stefanie

Liked: Cleanliness, staff & service
Clean, modern hotel that lent itself for a comfortable stay.
Stayed 1 night in Jul 2024

8/10 Good

Ute

Liked: Cleanliness, staff & service
Clean and quiet rooms. This hotel is perfect if you need to kill a few hours between flights. There’s a free shuttle bus from the airport to the hotel that isn’t easy to find.
Stayed 1 night in Jun 2024

4/10 Poor

Victoria

Disliked: Staff & service, amenities
Had to wait for a front desk person to show up and then he handed me a very dirty taet to enter my address and passport information. I had already given him my passport. TV in room did not work.
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey, Twin Peaks

Would be nice if the air conditioning would cool down the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Frankfurt Airport
Stayed for one night because I needed a place near Frankfurt airport. Arrived late and had a beer and their bar which is great with their brewery, had a great breakfast, and went to the airport (10 mins drive). Everyone was very kind.
Stayed 1 night in Jun 2024

8/10 Good

Alice, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that there were no toiletries (soap, body wash, shampoo, toothpaste, etc).
Stayed 1 night in Jun 2024

4/10 Poor

Dino

Liked: Cleanliness, property conditions & facilities, room comfort
Careful on relying on shuttle to get to hotel
The airport shuttle only works really one direction unless you get lucky. Only runs once an hour. And then a cab is 30 euros.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left a bag with my passport and wallet on the shuttle bus and the driver stayed at the airport so I could retrieve it 20 minutes later. Super service and saved my day.
Stayed 1 night in Jun 2024

8/10 Good

Jac Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Elmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our needs and has very friendly and helpful staff! Would stay there again without hesitation!
Stayed 1 night in Jun 2024

8/10 Good

Ricky, Newcomerstown

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that your restaurant was not open. We had no way of getting dinner. Ended up getting an Uber to take us somewhere to eat & that cost us $70.00. That was very disappointing after it was advertised that there was a restaurant.
Stayed 1 night in Jun 2024

6/10 Okay

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property, hotel, room was clean and nice. However its an industrial type area so not much to do as far dining, shopping, ect. Had to walk 30 min to get to a grocery store.
Stayed 2 nights in Jun 2024

8/10 Good

Tennyson

Stayed 1 night in Jun 2024

10/10 Excellent

kathy

Liked: Cleanliness, property conditions & facilities
Great quality for price
We stayed here for easy access to our flight on the next day. Check in was ok - staff not overly friendly, but ok. Nice restaurant, buffet and beer garden; so we didn't have to worry about finding for dinner or breakfast. Room was warm - weather was uncommonly warm and the A/C in the room did not cool very well. But we opened the window for air flow and it was doable. Was surprised at the quality of the hotel for the price.
Stayed 1 night in Jun 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the airport using their free shuttle. Gas station around the corner to fill up your rental car. Room was clean, modern and quiet. Did not go to the restaurant but looked like they have their own brewery. Reasonable rates make this a solid option near the airport.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Disliked: Cleanliness, property conditions & facilities
It will the last time I stay with you!!!!!! The hotel is located in an industrial area, we got to the room and we didn’t had “ pillows on our bed . Overall not recommend to stay there.
Stayed 1 night in Jun 2024

10/10 Excellent

Katerina J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one night pre flight stay
Perfect one night stay before flying out in the morning
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to complain about. Very good for overnight close to yhe Airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient shuttle from the airport makes this a good choice if you have a long layover.
Stayed 1 night in May 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
shuttle service was convenient, both for my arrival and departure time. Nice breakfast buffet, although I didn't know it was included in the price of the room and only had time to get a coffee and a croissant.
Stayed 1 night in Jun 2024

6/10 Okay

Simone

Stayed 1 night in May 2024

6/10 Okay

Russ

Stayed 1 night in May 2024