Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Pool
Point of interest
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
4609 Citylake Boulevard, West, Fort Worth, TX, 76132
  • Hulen Mall
    3 min drive
  • Cityview Lanes
    4 min drive
  • The Shops at Clearfork
    5 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    37 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Fort Worth

Located in Fort Worth, Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel is within a 10-minute drive of The Shops at Clearfork and Fort Worth Botanic Garden. .This hotel is 5.2 mi (8.3 km) from Texas Christian University and 6.6 mi (10.7 km) from Dickies Arena.

What's nearby

  • Hulen Mall - 3 min drive - 1.1 miles
  • The Shops at Clearfork - 5 min drive - 2.8 miles
  • Texas Christian University - 9 min drive - 5.2 miles
  • Dickies Arena - 9 min drive - 6.7 miles
  • Fort Worth Zoo - 11 min drive - 7.7 miles

Getting around

  • Fort Worth T&P Station - 11 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬18 min walk
  • ‪Main Event Entertainment - ‬9 min walk
  • ‪BoomerJack's Grill - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

Hotel with free breakfast, in the vicinity of The Shops at Clearfork
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 91 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a banquet hall and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Fort Worth? This hotel has 550 square feet (51 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 550 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to March 31:
  • Swimming pool
The property will be renovating from August 1 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Fort Worth Southwest I-20
Holiday Inn Express Hotel Fort Worth Southwest I-20
Holiday Inn Hotel Southwest I-20
Holiday Inn Southwest I-20
Holiday Inn Express Hotel Suites Fort Worth Southwest I 20

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 792 reviews" "
Rating 8 - Good. 221 out of 792 reviews" "
Rating 6 - Okay. 104 out of 792 reviews" "
Rating 4 - Poor. 75 out of 792 reviews" "
Rating 2 - Terrible. 76 out of 792 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is under renovation. This was NOT clear in the advertisement. The pool is closed and GREEN. broken floor tiles, wallpaper peeling off, door not closing, front entrance of building is blocked. Dog in the next room barked at night forcing us to change rooms. This stay was NOT worth $140.
Stayed 1 night in Aug 2024

2/10 Terrible

kenneth

Disliked: Amenities, property conditions & facilities
I did not like the property. It was under construction and took 2 hrs after 3pm to check in.
Stayed 2 nights in May 2024

6/10 Okay

Chadd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

amir

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was Turning on and off all night with very loud noises
Stayed 1 night in Jun 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being remodeled so some areas were "under construction" but the staff works keeping the guests accommodations above par.
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern. Property very nice. Parking garage was a bit of a hassle.
Stayed 4 nights in Mar 2024

8/10 Good

MAX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Tiffany

Stayed 1 night in May 2024

6/10 Okay

Aimee

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older Hotel and is going through a remodel (I hope) there were a lot of things/projects looked undone. Staff was wonderful. Bathroom could have been cleaner.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Not friendly at all in the front. Could see upper management eating in the back while front desk was backed up. Tv was hard to work. Half the channels didn't have service. Guide was not helpful or worked on remote. Back of mini refrigerator was dusty. The microwave on top it is not kid friendly. One wrong move and it can fall. Hotel seem to need some upgrades compared to other hoilday inns ive been to.
Stayed 1 night in May 2024

10/10 Excellent

MAHMUD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Adonica

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Apr 2024

10/10 Excellent

JOE

Stayed 1 night in Apr 2024

10/10 Excellent

Ramiro

Stayed 3 nights in Apr 2024

10/10 Excellent

Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool was dirty an unuseable. Didn't say anything about it in website,
Stayed 1 night in Mar 2024

2/10 Terrible

niranjana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Calman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was going through renovations it was still a nice property. All the staff was friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! Hotel is conveniently located and easy to get to. Everything was very clean and neat.
Stayed 2 nights in Feb 2024

2/10 Terrible

Bernard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Holiday Inn Express I ever stayed in..the first room given there was a leak in the bathroom wall where everytime you flush the toilet the floor would get wet..they moved me to another room and the doors and some of the furniture had paint splatter everywhere..the ceiling looks like it was leaking at one time and the repair was not done right..horrible rooms..but I was tired and since the bathroom wall wasn't leaking I stayed in it..I would never recommend this hotel to anyone.. Holiday Inn Express should be ashamed to have there name on this establishment.. surely it doesn't represent them well..
Stayed 1 night in Feb 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Liked the breakfast too. Didn’t like the room. It was remodeled, dirty no plug in sink. Bed was not comfortable. Could be better.
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
A little out dated, but was clean and comfortable.
Stayed 1 night in Dec 2023

4/10 Poor

Pedro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023