My wife, daughter, and I recently stayed at the Hilton Garden Inn Destin Miramar Beach for a late anniversary/family trip, and overall, it was a pleasant experience. However, a few aspects left us disappointed, especially as Hilton rewards members.
Pros:
The staff was incredibly friendly and helpful throughout our stay. Special mention goes to **Lisa**, who was especially pleasant and went out of her way to ensure we were comfortable. Another staff member, a shorter woman with glasses (whose name we unfortunately didn’t catch), was equally kind and helpful.
We loved the **balcony room**, which provided a nice view of the town. The room itself was spacious, clean, and perfect for our family. The location of the hotel is excellent, just a short drive to the beach, making it convenient for quick trips to the water.
Cons:
As a loyal **Hilton Rewards member**, I’ve always appreciated being recognized during my stays, even when booking through third-party sites. However, on this occasion, the manager informed me that because I booked through a third-party site, I wouldn’t be acknowledged as a Hilton Honors member, nor would I earn points for my stay. This was **disheartening** and quite disappointing. If I had known this beforehand, I likely would have chosen a different hotel, as there was another one we were co