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Burlington Hotel, Best Western Premier Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
British cuisine
Deluxe Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated
Deluxe Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated
2 bars/lounges, cocktail bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Lower Leas Coastal Park
    2 min walk
  • Leas Promenade
    3 min walk
  • Sandgate Beach
    6 min walk
  • Lydd (LYX)
    39 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

  • 200 sq ft
  • Sleeps 3
  • 2 Twin Beds
Room
The View Hotel Folkestone, a member of Radisson Individuals
Pet friendly
Free WiFi
Restaurant
Breakfast available
4.5 out of 5, Wonderful, (812)
The price is $71
per night
$85 total
includes taxes & fees
Dec 5 - Dec 6
The View Hotel Folkestone, a member of Radisson Individuals

About the neighborhood

Folkestone

When you stay at Burlington Hotel, Best Western Premier Collection in Folkestone, you'll be in the business district, within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. .This hotel is 11.9 mi (19.2 km) from Dover Eastern Docks Ferry Terminal and 0.1 mi (0.1 km) from Lower Leas Coastal Park.

What's nearby

  • Lower Leas Coastal Park - 2 min walk - 0.1 miles
  • Sandgate Beach - 6 min walk - 0.3 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Harbour - 20 min walk - 1.1 miles
  • Folkestone Beach - 8 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬10 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬11 min walk
  • ‪Butty's - ‬9 min walk
  • ‪Keppels Bar - ‬2 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Victorian hotel with bars and a 24-hour front desk
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 58 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bay Tree Bar and Grill - This cocktail bar specializes in British cuisine.
24-hour room service is available.

Languages

English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1022 reviews" "
Rating 8 - Good. 342 out of 1022 reviews" "
Rating 6 - Okay. 105 out of 1022 reviews" "
Rating 4 - Poor. 32 out of 1022 reviews" "
Rating 2 - Terrible. 20 out of 1022 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ROSALIND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Staff always friendly, rooms always comfortable and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Burlington. Our room was spacious and luxurious and the staff were helpful and friendly. The food was delicious. Laurent went above and beyond to make our visit extra special. Thank you for spoiling us.
Stayed 2 nights in Aug 2024

4/10 Poor

Karl, Bexleyheath

Traveled with partner
Disliked: Staff & service, amenities
Checking in experience was long. Despite doing the pre-check in form, it took too long. When asking if we could book for dinner the front desk said no, they can only accommodate 4 guests for the evening in the whole restaurant. So we had to eat elsewhere. In the morning for breakfast, I asked for poached eggs. They came 25 mins later and were hard boiled. When returning them to the kitchen the chef must have thrown the plate as it caused a stir from staff who were prevented from going back in the kitchen. They remade them and again they were hard boiled. The main elevator smelled like wet dog. Doesn’t help it’s carpeted up the walls. Overall not a pleasant stay. On returning back in the evening, all rooms cards were blocked for many guests. Wouldn’t recommend staying.
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service
Nice Hotel
Comfortable and clean, the laundry delivery around 6.00 in the morning makes a terrible noise and woke up us every day, but apart from that very good hotel
Stayed 3 nights in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning in the room would be nice
Stayed 2 nights in Aug 2024

6/10 Okay

Leona

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One member on front of house was very disorganised, abrupt, and rude. Room keys expired during the night for our whole wedding party!!! My saturday breakfast booking wasnt completed and I felt embarrassed upon going down to breakfast and having to clarify, I had booked. Luckily, I was later seated. The cleaning staff were very polite, helpful, and sweet.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Interesting old Victorian building. Aircon would be nice.
Stayed 1 night in Aug 2024

10/10 Excellent

n

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Chichung

Traveled with family and small children
Liked: Staff & service
Lack of air conditioning in the room made it difficult to sleep in, even with the fan
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

tracey

Stayed 3 nights in Jul 2024

10/10 Excellent

Shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Rooms were absolutely gorgeous and very large. Amenities were top notch. Would stay again for sure
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked one night Hotel staff were super friendly. The bar made some fantastic cocktails and there’s even a happy hour. Room was great. We had a great night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Yasaman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
Lovely staff and great view and location. Room was just too hot.
Stayed 1 night in Jul 2024

4/10 Poor

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Only 2 stars because we were woken up at 5am but the sound of either deliveries or scaffolding. When we informed receptionist they did apologise but didn’t seem to concerned.
Stayed 1 night in Jul 2024