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The Market Urban Hotel

4.0 star property

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Photo gallery for The Market Urban Hotel

Exterior
Triple Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe
Hallway
Lobby sitting area
Daily buffet breakfast (EUR 12 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(25 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Premium bedding, pillowtop beds, minibar, in-room safe

Economy Room

9.6 out of 10
Exceptional
(23 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, minibar, in-room safe

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

9.8 out of 10
Exceptional
(34 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(9 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Premium bedding, pillowtop beds, minibar, in-room safe

Annex Building Deluxe Apartment (100 meters)

  • Garden view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About the neighborhood

Florence

The Market Urban Hotel is centrally located in Florence, a 5-minute walk from Piazza di Santa Maria Novella and 9 minutes by foot from Gallery of the Academy of Florence. .This hotel is 0.6 mi (1 km) from Piazza della Signoria and 1.1 mi (1.8 km) from Pitti Palace.

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles
  • Gallery of the Academy of Florence - 8 min walk - 0.5 miles
  • Piazza del Duomo - 10 min walk - 0.5 miles
  • Ponte Vecchio - 13 min walk - 0.7 miles

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Bondi Focacceria - ‬3 min walk
  • ‪Livio - ‬1 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Impressione Chongqing - ‬2 min walk
  • ‪Beanstar Coffee - ‬3 min walk

About this property

The Market Urban Hotel

The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MZ9HXG5O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1001 reviews
Rating 8 - Good. 153 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was great. The staff was very helpful. The room was clean, and the breakfast was very good. The hotel is very conveniently located near the train station and museums. Would definitely stay there again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ramiro

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the center of florence. Nicola was amazing an very helpfully. He made a huge difference welcome us.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is the best, staff and service are great, they friendly and accommodating, very helpful, room is clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast and the staff were really good and the front desk was friendly and helpful Location was perfect for walking to main attractions in Florence
Stayed 5 nights in Nov 2025

10/10 Excellent

Hyoseung

Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic. I could rest in the middle of the day AND visit all the sights. It’s near the train station and lots of restaurants. The staff were very helpful and friendly. As a solo traveler I felt safe. The room, though small was well designed, clean and a great bed. The best surprise was an excellent breakfast, of scrambled eggs, Italian pastries, fresh coffee and juices. The breakfast area was very nice to sit and enjoy.
Stayed 2 nights in Nov 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall this hotel was ok. Pros: Not too far from the train station or trolley, good restaurants around, place seemed clean, and the staff was nice. Cons: The downstairs bathrooms were out of toilet paper when we arrived, the room was very minimal - I mean not even any end tables, bathroom was tiny.
Stayed 1 night in Oct 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location ! Reception and Room modern and kept looking like newly completed. Friendly, helpful staff.
Stayed 1 night in Nov 2025

6/10 Okay

Per

Great staff. However the hotel smells of mold. All our clothes smelled also when we came home.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marie, COVINA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located at walking distance to major landmarks in Florence which is pretty convenience. We had excellent customer service and we really enjoy our 2 day stay in Florence! The breakfast bar was also outstanding. We really love this hotel and we’ll come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve Garcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the Market Urban Hotel was absolutely amazing. It's a 5-10 minute walk from the train station and is a perfect starting point for going around the city. The surrounds get quite busy though so be prepared to dodge your way through the foot traffic. It's a small hotel so we were quite surprised by the good size of our room. The breakfast spread was adequate but what it lacked in choices was made up for by the amazing service! Special mention to the kitchen and dining staff: Jessica, Nika, Jem and Carla...there were no pan-de-sals but they made us feel at home!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at desk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Natasha

Stayed 5 nights in Oct 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very clean room. Breakfast was great with pastries, fruit, eggs and efficient staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have the breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

Mable Yuen Lee

Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joseph was absolutely fantastic at the front desk!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Olga

Stayed 3 nights in Oct 2025

8/10 Good

Alice

Stayed 2 nights in Oct 2025

8/10 Good

Yajing

Traveled with family
Liked: Staff & service
The hotel is very close to the train station. So if you travel via train with luggages, the location is a plus. The spaces are smaller than other hotels we stayed in the city including room and breakfast area. The room is clean and quiet. Breakfast is good.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Stayed 3 nights in Sep 2025