Palazzo dei Ciompi Suites

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December 2024
January 2025

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1 bedroom, premium bedding, down comforters, desk
Deluxe Suite | Living area | TV
Deluxe Suite, 2 Bedrooms, Kitchen | City view
Presidential Suite, 1 Bedroom, Hot Tub, City View | 1 bedroom, premium bedding, down comforters, desk
Shower, free toiletries, hair dryer, bidet

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
Via Pietrapiana 18, Florence, FI, 50122
  • Historic Centre of Florence
    1 min walk
  • Salsamenteria Dè Ciompi
    1 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station)
    15 min walk
  • Florence (FLR-Peretola)
    38 min drive

Room options

Deluxe Suite, 2 Bedrooms, Kitchen

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Standard Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Royal Condo

  • 850 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

Deluxe Suite (De Luxe 2+1 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite (De Luxe 2 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (De Luxe 2+2 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Hot Tub, City View

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Condo

  • 753 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

Deluxe Suite

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds, 1 Queen Sofa Bed and 1 Twin Sofa Bed

Family Condo

  • 646 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Deluxe Suite (De Luxe 4+2 people)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Similar properties

About the neighborhood

Florence

With a stay at Palazzo dei Ciompi Suites, you'll be centrally located in Florence, steps from Historic Centre of Florence and 8 minutes by foot from Piazza del Duomo. .This family-friendly aparthotel is 0.5 mi (0.8 km) from Cathedral of Santa Maria del Fiore and 0.5 mi (0.8 km) from Piazza della Signoria.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza del Duomo - 8 min walk
  • Cathedral of Santa Maria del Fiore - 10 min walk
  • Uffizi Gallery - 13 min walk
  • Ponte Vecchio - 14 min walk

Getting around

  • Florence (FIR-Firenze Campo di Marte Rail Station) - 15 min walk
  • Unità Tram Stop - 17 min walk
  • Florence Airport, Peretola (FLR) - 38 min drive

Restaurants

  • ‪Ditta Artigianale - ‬2 min walk
  • ‪La Divina Pizza - ‬1 min walk
  • ‪Caffè Sant'Ambrogio - ‬1 min walk
  • ‪Plaz - ‬1 min walk
  • ‪Universo Vegano - ‬1 min walk

About this property

Palazzo dei Ciompi Suites

Family-friendly Florence aparthotel in Santa Croce with 2 restaurants
Palazzo dei Ciompi Suites offers 33 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature down comforters and premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 33 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis.
Make use of convenient amenities, which include wireless internet access (surcharge) and tour/ticket assistance.
Satisfy your appetite at one of the aparthotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Palazzo dei Ciompi Suites has 2 restaurants on site.

Languages

English, Italian, Russian

Property amenities

Internet

  • Available in the apartment: WiFi (EUR 5 per 24-hour period)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transportation

  • Self parking on site (EUR 25 per day)

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9 per person
  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 9:00 PM) and Sunday - Sunday (2:00 PM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Check-in: Sundays 2 PM - 7 PM.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per stay (rates may vary)
  • Self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MSNSUITES Palazzo Ciompi
MSNSUITES Palazzo Ciompi Apartment
MSNSUITES Palazzo Ciompi Apartment Florence
MSNSUITES Palazzo Ciompi Florence
Palazzo Ciompi
Palazzo Dei Ciompi
MsnSuites Palazzo dei Ciompi
Palazzo dei Ciompi Suites Florence
Palazzo dei Ciompi Suites Aparthotel
Palazzo dei Ciompi Suites Aparthotel Florence

Palazzo dei Ciompi Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 366 reviews" "
Rating 8 - Good. 133 out of 366 reviews" "
Rating 6 - Okay. 61 out of 366 reviews" "
Rating 4 - Poor. 29 out of 366 reviews" "
Rating 2 - Terrible. 27 out of 366 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Caitlin

Liked: Cleanliness, property conditions & facilities
Room was lovely! Bed was very uncomfortable and surrounding area was noisy due to ongoing building work
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicholas

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Easily the WORST hotel room I have ever stayed in. The room is essentially a hot, dirty, stinky, windowless dungeon - this hotel should be embarrassed for considering this a hotel room and charging people money for it. The photos are extremely deceptive. Looks nothing like what was advertised. The AC does not work (the machine blows out warm air). Staff was rude about the air conditioning issue, the room never got colder and smelled awful. The room smells strongly of mold and we left with our belongings still smelling like mold. They also only provided 2 small hand towels and no soap products. This hotel cuts corners at every opportunity. STAY AWAY FROM THIS HOTEL
Stayed 1 night in Sep 2024

4/10 Poor

Philip

Disliked: Property conditions & facilities
The rooms are big but in very bad conditions. The reception is only open for a few hours. The location is excellent, but my recommendation is to find other hotel in the same area.
Stayed 2 nights in Sep 2024

6/10 Okay

dave, centreville

Liked: Cleanliness, property conditions & facilities
When you book with this hotel, be careful, when selecting your room, some of the rooms you share a bathroom. I did not pay attention to that and ended up sharing a bathroom.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tara

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
The A/C did not work well. The property was spacious- lots of room for our family, great to have a kitchen and free laundry on site. Although the apt was not very clean, only one bed was comfortable, the 2nd bed room had two beds that were 2 separate beds not a queen as advertised, sofa bed was hard and so loud anytime you moved.
Stayed 2 nights in Sep 2024

8/10 Good

Gregory, Seattle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really cool room, but no services. Had to ask for coffee for the room (creamer and sugar are not available), had to ask for cups for drinks, had to ask for shampoo and soap for the room, parking is only available with an advanced reservation, etc. People are very friendly and out room was very cool and unique.
Stayed 2 nights in Sep 2024

8/10 Good

martin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place with a beautiful view from the window
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, room comfort
We had a very comfortable stay at this hotel. Close to everything, shops, restaurants, bus stop and walkable to the duomo. It has everything that we needed, and also has washer and dryer. Thanks for making our stay a memorable one.
Stayed 4 nights in Aug 2024

10/10 Excellent

ERIN

Traveled with group, Traveled with family
Only stayed for 1 night, and could have quite easily extended for many more. The room is beautiful, clean & spacious. Onsite laundry is a massive bonus, walking distance to everything. Customer service was unmatched! Highly recommend 🙂
Stayed 1 night in Aug 2024

4/10 Poor

Rochy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room I was assigned did not have any functioning air conditioning. This made my stay extremely uncomfortable, especially given the high temperatures during my visit. When I approached the front desk to address this issue, the staff member I spoke with was notably rude and dismissive. Her lack of professionalism and unwillingness to provide any helpful information was disappointing and not in line with the standard of service I expected from your establishment. Additionally, I was not informed about the parking fee when I made my reservation or during check-in. I was under the impression that parking was complimentary, as there was no mention of any charges on your website or in my booking confirmation. This unexpected expense was an unpleasant surprise at check-out. The overall cleanliness of the hotel also left much to be desired. While the interior of the room was passable, the exterior areas were dirty and poorly maintained. This greatly detracted from the overall ambiance of the hotel and my comfort during the stay.
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about our stay! The only downfall was I wish the AC was a bit stronger
Stayed 3 nights in Jul 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, room comfort
Apartment style stay
The apartment was huge and comfortable for our family. Downside was we weren’t told upfront about the fee for parking snd when we asked for more towels we were told only guests staying more than 3 nights could get extra towels. Help desk was also only an available during certain hours and the place was hard to locate at first. Location however walkable to many sites.
Stayed 3 nights in Jul 2024

6/10 Okay

Iryna

Traveled with family
The room was big, the view was great. Though, the third sleeping place was very not comfortable, breakfast-poor , no hair conditioner or body locion in the room, towels were not changed in 48 h.
Stayed 2 nights in Jun 2024

8/10 Good

Rosimely

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to Duomo and other relevant monuments and places. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Cate

Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This location was absolutely perfect for our stay. A quick walk into the city. With a lot of food options right around the property. Great space for a short stay in Rome
Stayed 1 night in May 2024

8/10 Good

yu

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Washing machines were broken
Stayed 2 nights in May 2024

10/10 Excellent

Belinda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Joansy

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Genalyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is clean and well-maintained
Stayed 1 night in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Excellent stay
We had a great stay, the room was huge and beautiful with a free standing bath and stunning ceilings. Breakfast was simple but delicious. Excellent location - 10 min walk to the duomo and lots of shops around. Really recommend this hotel, great price too!
Stayed 3 nights in May 2024

2/10 Terrible

Ramarao

The property could benefit from better maintenance. It would be helpful to have additional towels, shower gel, and soap available. Furthermore, the beds are uncomfortable and tend to move, which affects the quality of sleep.nd to move, which affects the quality of sleep.
Stayed 2 nights in May 2024

8/10 Good

Gilad

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and location! However if you want a good night sleep, it’s hard because the city parties to the wee hours of the morning.
Stayed 1 night in Apr 2024