10/10 Excellent
Lisa
Aug 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Staff was lovely and the location couldn’t be better. It is Florence and the buildings are old so the layout with the connecting buildings and lifts were…. complicated. I figured it out just in time for checkout.
My suite was beautiful. I could hear people dragging the metal chairs across the rooftop observation area as it must have been directly above my room (608) but it wasn’t more than a tiny nuisance. The bathrooms were very clean and plenty of space. The shower was awesome. The bed was comfortable and the sheets soft.
The staff went out of their way to make me feel at home. They were very helpful with assisting me with a taxi in the middle of the night to get to the airport. They were helpful with recommendations as well as the housekeeping keeping the room immaculate.
When I come back to Florence…. And I will.. I will be staying here. I recommend you do the same!
Lisa
Stayed 4 nights in Aug 2024