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Hilton Florence Metropole Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Florence Metropole Hotel

Meeting facility
Lobby
Indoor pool
Deluxe Room, 1 King Bed, City View | View from room
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Pet friendly

Explore the area

Map
Via del Cavallaccio 36, Florence, FI, 50142
  • Historic Centre of Florence
    6 min drive
  • Rio Grande
    1 min walk
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop
    19 min walk
  • Florence (FLR-Peretola)
    13 min drive

Room options

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Flat-screen TV

Junior Suite, 1 King Bed (Family)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Flat-screen TV

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Reception

Hilton Garden Inn Florence Novoli

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (789)
The price is $112
per night
$138 total
includes taxes & fees
Jan 5 - Jan 6
Hilton Garden Inn Florence Novoli

About the neighborhood

Florence

When you stay at Hilton Florence Metropole Hotel in Florence, you'll be in the business district, within a 10-minute drive of Historic Centre of Florence and Pitti Palace. .This hotel is 5 mi (8 km) from Cathedral of Santa Maria del Fiore and 6.1 mi (9.9 km) from Uffizi Gallery.

What's nearby

  • Historic Centre of Florence - 6 min drive
  • Pitti Palace - 7 min drive
  • Piazza di Santa Maria Novella - 8 min drive
  • Uffizi Gallery - 13 min drive
  • Ponte Vecchio - 15 min drive

Getting around

  • Porta al Prato Station - 6 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Florence Airport, Peretola (FLR) - 8 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Melody - ‬13 min walk
  • ‪Luci della Città - ‬1 min walk
  • ‪Rio Grande - ‬1 min walk
  • ‪Lounge Bar Piano Terra - ‬1 min walk

About this property

Hilton Florence Metropole Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Hilton Florence Metropole Hotel offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 212 guestrooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch or dinner at Luci Della Citta, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Florence? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole
Hilton Florence Metropole Hotel Hotel
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel Hotel Florence

Hilton Florence Metropole Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 385 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JACOBO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2024

4/10 Poor

Branna, Leesville

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle to the airport which is 10 mins away but they have a shuttle to the train station. Ceiling was peeling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Giuseppe

Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Camtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024

10/10 Excellent

xiaojing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Mircea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks very old and is in renovation The internet does look very different and missleading never again there!
Stayed 1 night in Apr 2024

8/10 Good

kathleen

Stayed 1 night in Apr 2024

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wish that our bathroom door wasn't see through but other than that the stay was good. Our Hilton hotel driver, Giovanni was very helpful. He definitely made the stay more convenient. He was very nice, and even helped us make a reservation to a restaurant, which ended up being one of the best restaurants we've been to so far during our trip. He made the experience enjoyable.
Stayed 3 nights in Mar 2024

6/10 Okay

Beverly, Lancaster

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Super far from everything. The hotel is extremely dated and under construction. Very inconvenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Karch

Stayed 1 night in Mar 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Richard

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First nigh was in a room with a foul dead rat odour. Thought some one or thing may have previously died in the room. Second night changed rooms and the a/c didnt work. Was like a sauna that night. Found out next morning that only heat or cold may be set for whole building. Its a very old building and rooms.
Stayed 2 nights in Nov 2023

8/10 Good

roger, São Paulo

Liked: Cleanliness, staff & service
lacking a bit of service to the room - frigobar never reserviced, cups and glasses left dirty
Stayed 4 nights in Oct 2023

6/10 Okay

gelsomino

Liked: Cleanliness, staff & service
Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great.
Stayed 1 night in Oct 2023

8/10 Good

Ronna

Traveled with group
Liked: Cleanliness, staff & service
The hotel staff was wonderful - from reception to concierge to cleaning staff. Hallway was very dirty upon exiting the elevator- all the way down to our hotel room. Doors and windows are thin so you hear everything outside and in the hallways .
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the executive lounge and the view. The staff was extremely helpful, especially Gessica.
Stayed 2 nights in Sep 2023

4/10 Poor

Erina

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff very friendly . The shuttle service very convenience. However the room needs some maintenance in the area where you plug the phone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023