8/10 Good
Moya E., Thorndale, Ontario
Oct 24, 2024
Liked: Cleanliness
Three Sisters Trip
Rachelle (Laurenzo's girlfriend) checked us in and was very nice. We arrived in Florence just after noon and was fortunate enough to be able to check right in once we got there.
We were a bit confused when we got there because the address once you click "get directions" in the VRBO app was different than the actual address. The map said 17 when it's actually #4.
Location is great, view from the terrace is great, we only have a few recommendations to make the place 5 star.
When we arrived there was a towel on the floor in front of the washing machine. As it turns out there was a leak somewhere that was constant. Not a big deal but it would have been nice to have been told about it. We had to keep switching out the towel as it kept getting saturated.
Someone mentioned in a previous review about the dishwasher. Likely needs a good cleaning because it smells like something died in there.
Lots of dishes except drinking cups and no wine glasses. only sherry glasses. As well not enough coffee cups.
Communication wise Rachelle was very prompt. There was no clothes hanger for drying clothes, she made sure we had one the next day. My one sister stayed in the one day with a cold. Rachelle was supposed to come in that day to collect the taxes from us and offered to bring her some tea to help her feel better, very appreciated.
We lost hydro one evening due to a blown breaker, she responded promptly and walked me through re-setting it.
Moya E.
Stayed 5 nights in Oct 2024