We liked the location. Really close to the Santa Maria del Fiore, Il Duomo and Baptistery. We passed by them everyday, and one night we just walked around the plaza to enjoy the street musicians, and relax. It is also walking distance to Santa Maria Novella station. We were able to walk to most sights/monuments, so the location was very convenient. The hotel itself is on the 3rd floor of a building, and there is no elevator. If you plan to stay here, you should be able to carry your luggage up, and also would not mind going up and down the stairs. You have to use old-fashioned keys to enter, so make sure you have your keys with you when you get out and don't lose them. The staff are nice and friendly. We were out most of the day and left early, so we did not order breakfast or room service. They provided a hot water pot for making tea, and little snacks in the kitchen. One thing we would suggest to be corrected is the bathroom. There is no curtain or door so water spilled out to the bathroom floor. Despite the inconveniences, we still liked our stay there because of the location.