8/10 Good
Sharon
Traveled with group
Dec 14, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did my homework when looking for a hotel for this vacation. I liked the free breakfast, shuttle, gym, hot tub, laundry, pool, size and cleanliness of the room, and the professionalism and friendliness of the staff. What I didn’t like was that the hot tub was warm but the pool was too cold to swim in, and I was told the heat couldn’t be adjusted and to keep it at a constant 80 degrees would ruin the chemicals in the water. That doesn’t make sense since there’s a hot tub that is constantly kept warm. There was no spa, and that was an amenity that was mentioned. Since there is no spa, it should be omitted from the list os amenities. The cost of doing laundry is too high. $4.00 to wash for 30 minutes and $4.00 to dry for 30 minutes? That’s ridiculously expensive and unfair. Why can’t waffles be available one day a week- like a Wednesday in addition to Saturday and Sunday? I love waffles. Also, my girlfriend and I asked for a 3am wake up call so we could catch the 4am shuttle. We never got the wakeup call. The body wah in my bathroom ran out. After anyone leaves, the bottles of shampoo, conditioner, and the body wash should be refilled. There should have been bottles of lotion on the sink counter. Overall, I enjoyed my stay and would love to come back if the elements in my review were implemented
Sharon
Stayed 4 nights in Dec 2024