Overall, my mom and I had a good experience and would recommend Spark by Hilton Exton. We were surrounded by a lovely fragrance upon walking in. The coffee / tea bar was well stocked and the cookies and dog treats by the entrance were an unexpected surprise. The beds, pillows and sheets were unbelievably soft and felt clean. The facilities, including the gym, were in overall great condition. However, there were a few oddities that struck out at us. First, the wall thermostat in our room didn't control the heating / cooling unit. The temperature needed to be adjust at the unit itself and I wasn't made aware of this detail. Second, the front desk staff weren't very warm or welcoming. The cleaning and kitchen crew had warm smiles to offer us but, not so from the front desk team. We didn't receive a genuine smile throughout our entire stay though we walked in and out of the hotel multiple times providing plenty of opportunity. Third, the shampoo and conditioner dispensers were empty in our bathroom. When we asked for it to be changed, we got conditioner and body lotion. All of these details wouldn't stop us from coming back but they are enough to prevent us from providing that final star. Despite these minute experiences, I still recommend Spark by Hilton Exton.