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Candlewood Suites Elgin by IHG

2.5 star property

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Photo gallery for Candlewood Suites Elgin by IHG

Exterior
Room amenity
Exterior
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
1780 Capital St, Elgin, IL, 60124
  • Advocate Sherman Hospital
    ‪3 min drive‬
  • Sherman Hospital
    ‪3 min drive‬
  • Randall Oaks Golf Club
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Communication, Roll-In Shower)

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

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  • Parking included
  • Air conditioning
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The price is $72
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$82 total
includes taxes & fees
Mar 2 - Mar 3
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About the neighborhood

Elgin

When you stay at Candlewood Suites Elgin by IHG in Elgin, you'll be near ski lifts, within a 5-minute drive of Presence Health and Advocate Sherman Hospital. .This hotel is 13.2 mi (21.2 km) from Arcada Theater and 1.2 mi (1.9 km) from Sherman Hospital.

What's nearby

  • Advocate Sherman Hospital - 3 min drive
  • Hemmens Cultural Center - 9 min drive
  • Santa's Village - 10 min drive
  • Grand Victoria Casino - 10 min drive
  • NOW Arena - 14 min drive

Getting around

  • Elgin Big Timber Road Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Casey's General Store - ‬8 min drive
  • ‪Panera Bread - ‬4 min drive

About this property

Candlewood Suites Elgin by IHG

Hotel in Elgin with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Elgin by IHG offers 83 air-conditioned accommodations with DVD players and complimentary newspapers. Accommodations are furnished with double sofa beds. 36-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 36-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site. This hotel also features a communal living room, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Elgin by IHG.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Elgin
Candlewood Suites Elgin
Candlewood Suites Hotel Elgin
Candlewood Suites Elgin - Northwest Chicago Hotel Elgin
Candlewood Suites Elgin Hotel

Candlewood Suites Elgin by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 169 out of 348 reviews
Rating 8 - Good. 112 out of 348 reviews
Rating 6 - Okay. 42 out of 348 reviews
Rating 4 - Poor. 14 out of 348 reviews
Rating 2 - Terrible. 11 out of 348 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Modern decor and plenty of amenities. Next time I’m in town this is where I’ll be staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern look, but still feels cozy. Our room was large and comfortable. The fitness center & laundry were clean. I liked that you need to use your room key to access the building after 11 pm.
Stayed 2 nights in Oct 2024

4/10 Poor

Peter

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Got a call from someone while at work asking to hold for a manager. No thank you. Manager called back stating there was a burst pipe and they have to move my reservation to a double bed. I ordered a king suite. Got to the property and they had to call a manager then proceeded to tell me they were upgrading me to a King suite and then proceeded to argue that this was an upgrade. It wasn't. It was exactly what I originally ordered so more time wasted. Get to the room and had to kill at least 6 beetles.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Afraz and Alfred were amazingly kind, considerate, and accomodating. This specific hotel is my go to hotel every time i come into town because of the staff, the cleanliness, and the overall location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

There's a leak behind the toilet.
Stayed 2 nights in Sep 2024

8/10 Good

Johnson, Montclair

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Okay for a night.
The stay was alright, check in was easy, check out they went and reviewed our room before they checked us out, which I have never experienced before. There was a blinking green smoke detector right over the bed, which was intensely irritating, but otherwise fine for a place to rest before driving on in the morning. The location was a little off the path in what appeared to be a commercial park.
Stayed 1 night in Aug 2024

6/10 Okay

Esther

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
We stay at a unit where apparently they host guests with pets. The room was clean but some things did not work well like the faucet in the kitchen sink and the AC unit was extremely noisy. We stay 3 nights and even though we let them know they did nothing about it.
Stayed 3 nights in Aug 2024

6/10 Okay

Julie, Schenectady

Stayed 1 night in Aug 2024

10/10 Excellent

cameron, Columbia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Janice

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just remodeled, ripped chair, not enough places for 2 people to sit. We won't be back. We left a day early. Would hope to get refund.
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and quiet
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Traveled with group
Liked: Cleanliness, staff & service
The only redeeming value was the bed and pillows. They were excellent. Otherwise the hotel fits in with Motel 6 and the like. The hotel was hard to get to, check in process was slow, the elevator made scary noises and the only thing free at the “uncontinental” breakfast was coffee. Won’t stay at this place again.
Stayed 1 night in Jun 2024

8/10 Good

Theresa Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

6/10 Okay

Missy

Traveled with partner
Liked: Cleanliness
AC barely worked/cooled. Minimal Hot water. Second time I’ve stayed here, won’t stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chaitanya, Rochester

Stayed 2 nights in Jun 2024

6/10 Okay

Daniel

Traveled with partner
Disliked: Property conditions & facilities
Had handicap room. The only chair in the room was a straight back dining chair,at the desk. The beds were too high for me to sit on, to get into , and out of bed without assistance. We requested a chair with arms, to help me get up from the chair, They gladly brought an office desk chair, but wanted to take the straight back out of the room. When we asked them to leave it,they left it. In a room reserved for two guests, two chairs are expected in the room. Went home day early, because of the challenges in the room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024