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Hotel Indigo El Paso Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Property amenity
Property amenity
Suite, 1 King Bed | Room amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    ‪5 min walk‬
  • Judson F. Williams Convention Center
    ‪15 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Transfer Shower

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Aloft El Paso Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (925)
The price is $113
per night
$133 total
includes taxes & fees
Mar 29 - Mar 30
Aloft El Paso Downtown

About the neighborhood

El Paso

With a stay at Hotel Indigo El Paso Downtown by IHG, you'll be centrally located in El Paso, within a 5-minute drive of University of Texas at El Paso and Paso del Norte International Bridge. .This hotel is 8.3 mi (13.3 km) from Fort Bliss and 8.3 mi (13.4 km) from American Consulate.

What's nearby

  • Plaza Theater - 5 min walk - 0.3 miles
  • Judson F. Williams Convention Center - 15 min walk - 0.8 miles
  • University of Texas at El Paso - 2 min drive - 1.3 miles
  • Don Haskins Center - 3 min drive - 1.9 miles
  • Sun Bowl Stadium - 4 min drive - 2.4 miles

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel with a 24-hour fitness center, near University of Texas at El Paso
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Indigo El Paso Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 615 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 85 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business meeting
Great for meeting business clients.
Stayed 2 nights in Jun 2024

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is one of my favs in the area. Friendly staff. Great bar area. Only issue was cold shower. Never happened before so it was probably a one off.
Stayed 3 nights in Dec 2024

4/10 Poor

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off at midnight, no explanation. Had to spend an hour in the cold and elevators were out and had to walk 9 flights up the stairs for a day including that night. Super inconvenient. Hotel never brought towels when asked. Bar tender was super rude at hotel bar and never spoke to us. Waitress even tried charging a drink the next night when we went to the restaurant. Super bummer, used to always stay here over the last years and it looks like the plaza will be where we stay during the holidays now.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super hot, during the night people fighting
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to night life and restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Hector

Liked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Vaioalisi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design. Dog friendly and the food was delicious
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Betsabee, Commerce City

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very chic and welcoming. All of the staff are very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

David, Glendale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angelica

Stayed 2 nights in Oct 2024

4/10 Poor

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Stayed 3 nights in Sep 2024

10/10 Excellent

Brea

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique experience in downtown El Paso
Great location! Lovely property. Rooms are spacious and have very nice amenities. Also features lovely outdoor spaces.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pizza at the bar/restaurant on 5th floor was delicious! Room was great. Staff was always accommodating and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

.
Stayed 1 night in Oct 2024